Service Manager

3 weeks ago


Portsmouth, United Kingdom Solent NHS Trust Full time

Job summary

We are looking for an experienced manager to join a small team who deliver high standards of care to people who have recently experienced rape or sexual assault.

Treetops Sexual Assault Referral Centre (SARC) provides support, advice and forensic medical examination services for people who have experienced sexual assault and rape throughout Hampshire and the Isle of Wight (IoW). The Treetops SARC service is currently based in Cosham, Portsmouth. The SARC is open 24/7, 365(6) days a year and is staffed by on-call crisis workers and sexual offence examiners.

Main duties of the job

The successful candidate will be responsible and accountable for the overall operational day-to-day management of the Treetops SARC service, in accordance with set objectives, targets, quality standards, controls and resource constraints. This includes the development of policy, practice and future objectives and strategies to deliver national and local targets, within a defined budget, and in conjunction with the Clinical Lead, Quality Manager, Sexual Health Service Business Manager and wider sexual health management team. The SARC is a Hampshire and IoW wide Forensic Medical Examination and wrap around care and support service for approximately 500 victims per annum, via referrals from Hampshire & IoW Constabulary and self-referral clients.

The post holder will provide a central point of reference for all users, stakeholders, and staff of the SARC and in collaboration with the Clinical Lead, Quality Manager, Sexual Health Service Business Manager and Sexual Offence Examiners, ensure SARC clients are provided with appropriate high-quality services. The role will necessitate close communication with the SARC's Clinical Lead and Quality Manager and require active involvement in some key Sexual Health meetings, the Sexual Health Service Management Team, Police Officers, Crown Prosecution Service, NHS England commissioners, Home Office representatives and other partner agencies.

About us

We have been working with other local NHS Trusts to create a new organisation, bringing together all community, mental health and learning disability services from across Hampshire and Isle of Wight. Subject to approvals, the aim is for the new Trust to be formed by July 2024.Project Fusion is the name for the programme to create the new combined NHS Foundation Trust. Hampshire and Isle of Wight Healthcare NHS Foundation Trust will be bringing the services into a single organisation will result in more consistent care, more equitable access to services irrespective of postcode, and a more sustainable workforce and services. The new organisation will operate locally to ensure services can best meet the needs of different new Trust will be comprised of all the services currently provided by Solent NHS Trust and Southern Health NHS Foundation Trust, the community, mental health and learning disability services provided by Isle of Wight NHS Trust and child and adolescent mental health services delivered in parts of Hampshire by Sussex Partnership NHS Foundation Trust.Colleagues will transfer to the new organisation under Transfer of Undertakings (Protection of Employment) -- known as TUPE on 1st July 2024. TUPE is a legal process to ensure you transfer out of one organisation and into another, maintaining the terms and conditions of your employment.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

Relevant degree or equivalent qualification or experience Relevant masters level qualification or equivalent experience Management qualification or equivalent experience

Experience

Essential

Experience in staff and resource management Experience of project and change management Experience of working in a client-focused environment Experience of working in a constantly changing environment without direct supervision Experience of supervising and appraising staff Experience of quality assurance systems

Desirable

Experience of managing staff performance improvement

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