Assistant Quality and Safety Manager

2 weeks ago

Pencoed, United Kingdom Public Health Wales Full time

Job summary

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NHS WALES.

An exciting opportunity has arisen for a dynamic, innovative and highly motivated individual to join a great team in the NHS Wales Executive to support the development of the National Quality & Safety agenda in Wales.

The NHS Executive is hosted by Public Health Wales, but is governed as an agency of Welsh Government, based in the NHS.

The NHS Wales Executive is a new, national support function and an essential element in making the health system in Wales fit for the future and achieving A Healthier Wales' vision of a whole-system approach to providing excellent health and social care across Wales. Working on behalf of Welsh Government, the NHS Wales Executive's role in supporting this mission is to provide strong national leadership and strategic direction, and enable, support and, where necessary, intervene to ensure the delivery of national priorities and standards, and safeguard and improve the quality and safety of care. The key purpose of the Executive is to drive improvements in the quality and safety of care to achieve better, fairer healthcare outcomes for the people of Wales.

This role will work for the NHS Executive, in the Quality & Safety team of the Performance and Assurance Directorate.

Main duties of the job

About the Q&S team

You will be joining an experienced team who are highly focused on patient and staff safety and quality assurance. The team is values led and has a strong ethos of innovation and collaboration with NHS organisations and other key national stakeholders. The team also has a strong focus on personal and team development.

About us

The NHS Executive is hosted by Public Health Wales, but is governed as an agency of Welsh Government, based in the NHS.

The NHS Wales Executive is a new, national support function and an essential element in making the health system in Wales fit for the future and achieving A Healthier Wales vision of a whole-system approach to providing excellent health and social care across Wales. Working on behalf of Welsh Government, the NHS Wales Executive's role in supporting this mission is to provide strong national leadership and strategic direction, and enable, support and, where necessary, intervene to ensure the delivery of national priorities and standards, and safeguard and improve the quality and safety of care. The key purpose of the Executive is to drive improvements in the quality and safety of care to achieve better, fairer healthcare outcomes for the people of Wales.

Job description

Job responsibilities

The post holder will work with the Quality & Safety Manager to manage the national systems and processes for National Incident Reporting. To achieve this, the post holder will lead on delivering against a range of objectives, which will include but are not limited to:

operational day-to-day oversight of the incident management system (Datix) identification of incidents requiring escalation developing and delivering reporting functionalities collation and analysis of relevant data to identify and escalate areas of risk development of audits and other processes to help ensure the system is operating efficiently, effectively and with maximum benefit provision of advice and support to colleagues on areas within their remit

The ideal post holder will be experienced in the use of Datix systems and the analysis of data to provide intelligence to identify risks, help decision making etc. They will ideally have been involved in NHS quality & safety work, with an in depth understanding of areas such as concerns reporting and investigation and understand the challenges that can occur in these areas.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications

Essential

Educated to degree level Masters or equivalent experience Evidence of relevant on-going postgraduate development and further training

Desirable

Management qualification IQT Bronze level / silver

Knowledge

Essential

Detailed working knowledge of Putting Things Right Legislation & NHS Wales legal framework Working knowledge of audit & assurance processes Proficient in the use of Microsoft Office applications Proficient in the use of Datix systems

Desirable

Ombudsman legislation and working practices QI Processes

Experience

Essential

Experience of carrying out RCA investigations into complex incidents or complaints Leading on resolution of complex contentious issues with senior managers and senior clinicians Producing Board level reports Interacting with all levels of staff and the public and communicate with confidence at senior manager and directorate level Presenting to groups at all levels Using Datix

Desirable

Implementing change and leading others through change Directly line managing teams and all relevant management duties including, supervision, appraisal. training and development Evidence of liaison and partnership working with stakeholders including services user/carers , members of the public and a wide range of stakeholders.

Aptitude & Abilities

Essential

Ability to communicate complex and difficult information to a variety of audiences Well-developed written and verbal communication skills Excellent organisational skills including high level of accuracy and ability to work to tight deadlines Excellent communication and report writing skills to Board level Building patient relationships Presentation skills and ability to articulate effectively Developing robust action plans

Desirable

Pragmatic in developing solutions/ solving problems with full risk assessment Strong Leadership

Other

Essential

Caring & compassionate nature Caring & compassionate nature Ability to/experience of using own initiative and working unsupervised Ability to influence and persuade senior members of staff, including clinicians, to review and alter practices, where necessary Ability to deal with conflicting demands ensuring key priorities and deadlines are met through effective time management Innovator with a positive "can do" attitude and a positive attitude to change Ability to travel between sites in a timely manner

Desirable

Ability to speak Welsh

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