Customer Service Officer
4 weeks ago
About the Role
Follow the Health & Safety guidelines to ensure that the building is safe for customers and staff Ensure that customer service is at a high standard to give customers the best experience when they come into the library Ensure that resources are in working order and report if not Work in collaboration with your Area Customer Services Manager to think of new initiatives for customers and staff Become a role model where your team are able to follow your work practice Manage, Organise and Lead Rhymetime and Storytimes. About Us Sutton’s Cultural Services are a part of the London Borough of Sutton. The service manages 8 libraries and 3 heritage houses. Sutton’s Cultural Services provides a year-round program of events, activities and social opportunities for all ages in Sutton's Library and Heritage Houses. Sutton’s Cultural Services maintains a high quality of service to their residents to exercise a welcoming environment. About You Passionate about our service and is willing to bring new ideas to engage the public Role model the core values and lead by example for your team Digital experience Communicate with the appropriate stakeholders (including the Area Customer Services Manager) to maintain and a safe & secure environment Strong IT literacy Be a good team player and ensure your team are working in line with the Service's values Be an ambassador for the service and promote what we do Be very organised and clear with your communications Must be able to lead a Rhymetime or Storytime Our Offer To YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.
Employees have access to a wide range of benefits, some of which include:
Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Flexi-time (Please note, this applies to roles at grades 1-9 only) Three volunteering days per year in Sutton Comprehensive learning and development programme Local and national discounts for shopping, eating out and leisure activities Interest free season ticket loans Local Government Pension Scheme Car parking scheme Bicycle loan facilities and cycle to work scheme Zip car scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership-
Customer Service Officer
4 weeks ago
Sutton, United Kingdom London Borough of Sutton Full time**Customer Service Officer**: **Employer** - Sutton Council **Location(s)** - Sutton **Contract Type** - Fixed Term **Length of Employment / Contract End Date** - 30/11/2025 **Working Hours** - Full Time **Grade** - 5 **Hours Per Week** - 36 **Salary Range** - £30,495 - £32,925 (£33,957 unconsolidated maximum) **Salary Basis** - Per annum **Leave...
-
Lead Customer Services Officer
1 week ago
Sutton, United Kingdom London Borough of Sutton Full time**Lead Customer Services Officer**: **Employer** - Sutton Council **Location(s)** - Sutton **Contract Type** - Permanent **Working Hours** - Full Time **Grade** - 6 **Hours Per Week** - 36 **Salary Range** - £32,925 - £35,577 (£36,567 unconsolidated maximum) **Salary Basis** - Per annum **Leave Entitlement** - 28 days **Application...
-
Customer Service and Marketing Officer
2 days ago
Sutton Coldfield, United Kingdom Elitep Full timeOur client is seeking a highly motivated and skilful individual to join their team as a Customer Services and Marketing Officer. As the first point of contact for our customers, you will be responsible for providing excellent customer service while also assisting with marketing efforts to increase brand awareness and drive revenue. Duties for the Customer...
-
Security Officer
3 weeks ago
Sutton, United Kingdom lodge service international Full timeLodge Security operates in every major city in the UK as well as having team members based in Ireland and across mainland Europe. As a family owned company we value our team members and are committed to ensuring all members feel valued and appreciated. We currently have a number of opportunities with a number of our retails clients for you to join our...
-
Assessment officer
1 week ago
Sutton, United Kingdom Service Care Solutions Full timeAssessment Officer 3 Month Contract Monday to Friday (9am-5pm) London Borough of Sutton About the Role: As an Assessment Officer, you will be directly accountable for delivering high-quality services to our community, ensuring compliance with statutory obligations, and supporting vulnerable and disabled individuals to maximize their potential...
-
Customer Service
1 week ago
Sutton, United Kingdom Rhodium Consulting Limited Full timeRef: JR1732 Vacancy - Customer Service Account Executive Location - near Sutton, Surrey Working hours - Monday to Friday 8.30am to 5pm (core hours) Salary - up to £35,000 per annum + commission OTE £45,000 Young, fun, dynamic company with cool offices based near Sutton, Surrey are looking for hard working individuals with an excellent telephone...
-
Customer Service
1 week ago
Sutton, United Kingdom Rhodium Consulting Limited Full timeRef: JR1732 Vacancy - Customer Service Account Executive Location - near Sutton, Surrey Working hours - Monday to Friday 8.30am to 5pm (core hours) Salary - up to £35,000 per annum + commission OTE £45,000 Young, fun, dynamic company with cool offices based near Sutton, Surrey are looking for hard working individuals with an excellent telephone...
-
Assesment Officer
4 days ago
Sutton, United Kingdom Service Care Solutions Full timeAssessment Officer3 Month ContractMonday to Friday (9am-5pm)London Borough of SuttonAbout the Role:As an Assessment Officer, you will be directly accountable for delivering high-quality services to our community, ensuring compliance with statutory obligations, and supporting vulnerable and disabled individuals to maximize their potential independence. You...
-
Customer Service Operative
2 weeks ago
Sutton, United Kingdom Future Engineering Recruitment Ltd Full time**Customer Service Operative** **Cheam** **Basic £20,000 - £22,500 Basic + Career Progression + On the job training and Development + Overtime + Annual leave + Pension** Are you a school leaver looking for a role in customer service? Do you enjoy working in a busy team environment? Work for a leading Mechanical and Electrical main contractor as a...
-
Customer Service Operative
2 weeks ago
Sutton, United Kingdom Future Engineering Recruitment Ltd Full time**Customer Service Operative** **Cheam** **Basic £20,000 - £22,500 + Family run company + Long term career stability + On the job training and Development + Overtime + Annual leave + Pension** Work in an office environment in a customer support role for a company that will treat you well. Work for a leading Mechanical and Electrical main contractor as a...
-
Customer Service Consultant
3 weeks ago
Sutton, United Kingdom Active Recruiting Consultants Ltd Full time**Great chance either for a recent graduate or someone with phones-based customer experience to break into the UK’s biggest sector & all the opportunity it can offer. Company known for developing people.** - **Job Title/Location**:Customer Service Consultant, Epsom/WFH - **Salary**:£24,000 - £25,000 + bonus c.£1,000 + pension - **WFH**:Working week is...
-
Customer Service Advisor
1 day ago
Sutton, United Kingdom Charta Recruitment Full timeDo You Want To Part Of The Next Big Thing Within Sustainable Packaging Where You Can Work Alongside Leading Brands Within The Hospitality Industry? - **£30000 - £32000 Basic Salary Per Annum (Negotiable)** - **Enjoy Working With A Family Of Passionate Professionals** - **Become An Ambassador For Innovative, Sustainable & Eco-Friendly Products** - **Your...
-
Customer Service Advisor
4 days ago
Sutton, United Kingdom Charta Recruitment Full timeDo You Want To Part Of The Next Big Thing Within Sustainable Packaging Where You Can Work Alongside Leading Brands Within The Hospitality Industry? - **£30000 - £32000 Basic Salary Per Annum (Negotiable)**: - **Enjoy Working With A Family Of Passionate Professionals**: - **Become An Ambassador For Innovative, Sustainable & Eco-Friendly Products** **Your...
-
Customer Service Executive
9 hours ago
Sutton, United Kingdom Reed Business Support Full time**Are you seeking a fast-paced, varied role within a company who offer genuine progression prospects? Are you looking for the flexibility to Work from home as well as the stunning offices?Are you looking to develop your skills within a company whooffer both personal and professional development? Are you self-motivated, ambitious and hardworking? Do you have...
-
Customer Service Advisor
2 weeks ago
Sutton, United Kingdom Future Engineering Recruitment Ltd Full time**Customer Service Advisor** **Sutton** **£20,000 - £24,000 Basic + Career Stability + Family Feel + On Job Training + Pension + Holiday + Overtime + Regular Social Events + Great Team** Are you tired of being just a number and not being appreciated for your hard work? Join an amazing team as a Customer Service advisor where you will be valued for your...
-
Customer Service Advisor
3 weeks ago
Sutton, United Kingdom Deekay Technical Full timeProviding technical and practical problem solving support and services that are focused on using specialist skills. This may involve guiding or reviewing the work of others. Roles requiring a level of process expertise to deliver an advisory or supervisory service. - Deliver core service activities under the close supervision of a more senior member of...
-
Customer Service Supervisor
7 days ago
Sutton, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Supervisor - £35-40k - Sutton **Your new company** A manufacturing and distribution business based in Sutton, are looking to recruit a Customer Service Supervisor. The organisation supply to a number of high street and national retailers, distributors and global FMCG's. They are a sustainable business witha clear commitment to the...
-
Customer Service Supervisor
2 months ago
Sutton, United Kingdom Reed Business Support Full time**The Role** - To support and co-ordinate the internal team to deliver exceptional customer service - To be a team player, ready to support colleagues and customers where needed - To set and oversee KPI’s for the team, assess and report on their performance - Monitor daily performance of the team, ensure work flow is managed efficiently - To ensure orders...
-
Customer Service Executive
2 months ago
Sutton, United Kingdom Reed Business Support Full timeMy client is looking to recruit a Customer Service Executive to join their team. In return you will get an excellent salary and wonderful benefits. This role would suit someone who has proven Customer service experience and a wonderful telephone manner withthe ability to respond to requirements. **The Role** To build good relationships internally and...
-
Customer Service
1 month ago
Sutton, United Kingdom Lloyd Recruitment Services - Epsom Full timeAre you looking to start your career, or have a background in retail? Maybe you are a customer service professional looking to start work immediately? Our client is a recognised brand name, who are looking for friendly, proactive and customer focused individuals to join their team. Working in an ongoing temporary assignment, you will receive excellent...
