Operations and Quality Support
4 months ago
Main purpose of the role
Provide professional and efficient quality, administration and system support to the Branch Teams To assist with operational activities working with the operations teams to ensure continued improvement and effective running of operations. Where necessary assist operations with Sample collection, registration, and dispatch.Key Accountabilities
Oversee and lead the quality systems, handling internal audits and corrective actions providing current statuses of the systems and a monthly reports General office duties, Processing data, phone and enquiry handling Maintain a high standard of the quality system such as testing and certification procedures Assist in the review of documentation applications for new or updated standards in areas of testing Provide updates and training on the quality system changes to all staff in the operation to ensure compliance. Where necessary, support the Branch team with Purchasing and cost reduction.
Qualifications
GSCE grade A-C, including Math and English, or relevant equivalent work experience Full Clean Driving LicenceExperience
Excellent Microsoft Office experience (specifically Excel, PowerPoint, Word and SharePoint) Able to demonstrate experience in Customer Service
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