Support Officer

5 days ago

South Milford, United Kingdom NHS England Full time

Job summary

Within Data and Analytics our vision is to be the leading data services provider for health and social care across England through creating innovative and high-quality data products and services that give our customers the knowledge and capabilities required to deliver the best outcomes for citizens.

Main duties of the job

As Business Support Officer, the post holder will work as part of a dynamic team in delivering an effective communications and engagement strategy to support the Model Health System with theimplementation of the business objectives within the work post holder will provide high level administrative support for the advocacy and user support team. In particular the post holder will:

Provide high quality administrative support to the teamSupport with the monitoring and delivery of the teams engagement activities, including organising and hosting external webinarsProvide direct support for the Ambassador networkWork closely with analysts who work on the Model Health SystemCollaborate with teams across NHS England

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money.

If you would like to know more or require further information, please visit

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Job description

Job responsibilities

This advert has an attached job description relating to role currently vacant. Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications

Essential

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area such as senior administration.

Knowledge

Essential

Significant administrative/secretarial experience working in a large/busy team and with Director level stakeholders.

Skills / Abilities

Essential

Advanced knowledge of Microsoft software applications (outlook, word, excel and PowerPoint etc.) o Proven ability to respond to the unexpected and ability to make judgements around when to make decisions independently or when it may be appropriate to escalate.

Interpersonal Skills

Essential

Well-developed interpersonal and oral/written communication skills.

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