Assistant Course Manager

3 weeks ago

Oxford, United Kingdom University of Oxford Full time
Department for Continuing Education, Rewley House, 1 Wellington Square, Oxford OX1 2JA Oxford University Department for Continuing Education (OUDCE) is seeking to appoint an Assistant Course Manager (ACM) for Continuing Professional Development (CPD) Short Courses which is housed in the Department’s Professional and Open Access Courses section. This is an exciting opportunity for the you to develop a portfolio of CPD courses by undertaking the development, marketing and delivery of self-financing short courses in a wide range of fields. The Short Courses CPD Portfolio provides short courses that are designed to provide high-level training and upskilling for researchers, practitioners and managers across a range of modern and high technology companies, and for professionals in allied organisations as well as for research and academic institutions. You will draw on the expertise of faculty from a range of the University’s departments as well as the close ties the portfolio develops with industry professionals. About the role  You will be responsible for supervising a portfolio of short courses that take place in normal working hours and/or the weekends, which are face-to-face, hybrid, or online. You will provide support for the student lifecycle on these courses and demonstrate excellent organisational and time management skills with the ability to manage and monitor the development and administration of a number of simultaneously-delivered courses. You will liaise with colleagues in Oxford and with corporate and professional business external stakeholders, both in the UK and abroad on the development and delivery of existing and new bespoke programmes. The role requires you to develop strong and positive relations with counterparts in the university, for example, with other administrative teams and academic tutors. You will deal with pre- and on-course administration and handling post-course enquiries. Whilst you will generally focus on managing the administration for your own portfolio of courses, you will be required to be flexible in supporting other colleagues in the team and across the Department, as and when required. You will be expected to work throughout the academic year and to facilitate some courses including weekends. Work during the year is likely to involve registering student arrivals in college or at Rewley House, and participating in welcome addresses to students. During the year, you will be expected to liaise with principal tutors, programme directors, course tutors, and external stakeholders to ensure the smooth running of each programme. Courses may run simultaneously in different locations. This is a full-time (FTE) position, available on a permanent contract. About you  You will be experienced in the development and planning of CPD programmes, management of events, courses, programmes of education and training or allied activities. In addition, you will have had experience in organising and promoting innovative ventures. You will be expected to use their initiative at all times within a framework of performance objectives and financial controls, and have attention to detail in planning complex courses and events. You will be expected to work with a degree of autonomy in this role. You will also have an outgoing, professional approach and a positive orientation towards flexible collaboration. There is a strong emphasis on teamwork, in which willingness to help colleagues to cope with contingencies and successfully supervise staff. You should have strong customer focus, excellent interpersonal skills and a high degree of intercultural communicative competence. You should be able to demonstrable the ability to forge strong relationships with internal, national and international stakeholders (preferably in an educational environment). You must have a strong financial experience, be able to exercise authority appropriately, plan and forecast budgets, and be able to negotiate contracts. A high level of IT literacy is required and you will have a high degree of numeracy and experience of handling large volumes of data predominantly in MS Excel. The Department uses a combination of Microsoft and other packages, including MS Office, and new customised administrative database and finance systems. Familiarity with these (or similar) software packages is required. You are expected to use new technologies for efficient and creative communication and administration. About us  Colleagues uphold the uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion. What we offer Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including: An excellent contributory pension scheme 38 days’ annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Membership to a variety of social and sports clubs Discounted bus travel and Season Ticket travel loans Application Process

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