Care Coordinator

2 months ago


Brixham, United Kingdom Compass House Medical Centres Full time

Job summary

We are seeking a caring and empathetic Care Coordinator, with excellent customer service skills to join our growing team and be the first point of contact for our patients. The role is a mixture of patient facing, answering telephone calls, greeting patients face to face, and administration duties such as processing referrals, registrations.

The role is - 40 hours per week. Starting salary is £ per hour. Please apply with a CV and covering letter stating why you think you will be suitable for the role. Closing date for this role is 18th September 2024, although we reserve the right to close any vacancies from further application when we have received a suitable number of applications from which to make a shortlist. We therefore suggest that you apply at an early stage to avoid disappointment.

Main duties of the job

The role is a mixture of patient facing, answering calls and administrative work. The following list is not exhaustive but includes the types of jobs for the role:

Booking appointments, deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Ensure correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen. Processing referrals Dealing with insurance reports/requests for private work and copy notes through paper requests and iGPR.

About us

Compass House Medical Centres is a well-established and friendly practice dedicated to providing high-quality healthcare services to our provide a supportive environment for all our staff with training and regular update meetings. We have high patient satisfaction scores and offer a rewarding environment.

Our main surgery is based in a fantastic purpose-built Centre overlooking the sea, with a growing list size of 15,000+ and are rated Outstanding by the CQC. We hold clinics from Brixham Hospital and a branch surgery in Galmpton village.

We are part of the Baywide PCN, a dynamic, forward-thinking network of three Torbay practices with a patient population of 50,000 spread across Brixham, Paignton and Torquay.

Job description

Job responsibilities

Receive,assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Person Specification

Experience

Essential

Experienced preferred but not essential.
  • Care Coordinator

    3 weeks ago


    Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    About the RoleWe are seeking a highly skilled and empathetic Care Coordinator to join our team at Compass House Medical Centres. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our patients.Main ResponsibilitiesAs a Care Coordinator, you will be...

  • Care Coordinator

    4 weeks ago


    Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    About the RoleWe are seeking a highly skilled and empathetic Care Coordinator to join our team at Compass House Medical Centres. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our patients.Main ResponsibilitiesAs a Care Coordinator, you will be...

  • Care Coordinator

    1 month ago


    Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    About the RoleWe are seeking a skilled and empathetic Care Coordinator to join our team at Compass House Medical Centres. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our patients.Main ResponsibilitiesAs a Care Coordinator, you will be responsible...

  • Care Coordinator

    1 month ago


    Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    About the RoleWe are seeking a skilled and empathetic Care Coordinator to join our team at Compass House Medical Centres. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our patients.Main ResponsibilitiesAs a Care Coordinator, you will be responsible...

  • Care Coordinator

    3 weeks ago


    Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    Job SummaryWe are seeking a highly skilled and empathetic Care Coordinator to join our team at Compass House Medical Centres. As the first point of contact for our patients, you will be responsible for providing exceptional customer service, answering telephone calls, and greeting patients face-to-face. Your administrative duties will include processing...


  • Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    Job SummaryWe are seeking a skilled and empathetic Care Coordinator to provide exceptional patient care and support in our busy medical centre. The successful candidate will be the first point of contact for patients, answering telephone calls, greeting patients face-to-face, and undertaking administrative duties such as processing referrals and...

  • Care Coordinator

    5 months ago


    Brixham, United Kingdom Compass House Medical Centres Full time

    **Job summary** Compass House Medical Centres is a well-established and friendly practice dedicated to providing high-quality healthcare services to our community. We are seeking a caring and empathetic Care Coordinator to join our growing team and be the first point of contact for our patients. We provide a supportive environment for all our staff with...


  • Brixham, United Kingdom Stonehaven Care Group Full time

    Come and be part of the great Stonehaven team in a home from home environment. We look after our people and are proud of our 'Investors in People' accreditation and 'Top 20 Care Homes in the UK' award. Our computerised care planning makes your life easier, giving you more time to do what you do best. We have an exciting opportunity for a vibrant and...


  • Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    About the RoleWe are seeking a highly skilled and empathetic Care Coordinator to join our team at Compass House Medical Centres. As the first point of contact for our patients, you will play a vital role in ensuring their needs are met with a high level of customer service.Main ResponsibilitiesKey duties of the role include:Receiving and directing patients...

  • Care Coordinator

    5 months ago


    Brixham, United Kingdom Compass House Medical Centres Full time

    **Job summary** We are seeking a Care Co-Ordinator to join our growing Team here at Compass House Medical Centres. We provide a supportive environment for all our staff with training and regular update meetings. We have high patient satisfaction scores and offer a rewarding environment. Please note we gather and processes the personal data of job...

  • Care Coordinator

    3 weeks ago


    Brixham, Torbay, United Kingdom Thera Trust Full time

    Job Title: Support Worker Location: Brixham Contract: Permanent Hours: Full Time, Part Time & Relief Salary: £12.33 per hour Additional Information: Full UK driving licence is preferred but not essential. Are you seeking a new career in Social Care, with a regular monthly salary and job security? Maybe you have worked in Social Care before and are...


  • Brixham, Torbay, United Kingdom Home Life Carers Limited Full time

    About UsAt Home Life Carers Limited, we strive to make a positive impact on the lives of our clients by providing exceptional care and support services. As a Care Assistant, you will play a vital role in delivering our mission.Your RoleWe are seeking a dedicated and compassionate individual to join our team as a Care Assistant. As a Care Assistant, you will...

  • Care Coordinator

    5 months ago


    Brixham, United Kingdom Compass House Medical Centres Full time

    The role is a mixture of patient facing, answering calls and administrative work.Please see the attached job description.


  • Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    Job SummaryWe are seeking a skilled and empathetic Care Coordinator to provide exceptional patient care and support in our medical centre. The ideal candidate will possess excellent communication skills, a caring attitude, and the ability to work effectively in a fast-paced environment.Main ResponsibilitiesThe successful candidate will be responsible...

  • Administrator

    5 months ago


    Brixham, United Kingdom Oakleaf Recruitment Full time

    **Job title**: Administrator **Location**:Douglas House Care Home, Valorum Care, BrixhamTQ59EL **Rate Of Pay**: £10.76 per hour **Shift Patterns**: 15hrs per week - Part Time, permanent **Information about the Role**: **Working as a Administrator at Douglas House your duties will include the following**: - To provide accurate and efficient typing...


  • Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

    Job Summary:We are seeking a caring and empathetic individual to join our team as a Care Coordinator. The role involves providing excellent customer service, answering telephone calls, and greeting patients face-to-face. The successful candidate will also be responsible for administrative duties such as processing referrals and registrations.Main...