Care Coordinator Assistant

2 weeks ago


Brixham, Torbay, United Kingdom Compass House Medical Centres Full time

Job Summary

We are seeking a skilled and empathetic Care Coordinator to provide exceptional patient care and support in our busy medical centre. The successful candidate will be the first point of contact for patients, answering telephone calls, greeting patients face-to-face, and undertaking administrative duties such as processing referrals and registrations.

Main Responsibilities

The Care Coordinator will be responsible for:

  • Booking appointments and dealing with general enquiries
  • Ensuring patients with urgent consultations are seen in a logical and non-disruptive manner
  • Receiving and making telephone calls, diverting calls, and taking messages
  • Filing correspondence and reports promptly and accurately
  • Processing referrals and dealing with insurance reports

About Us

Compass House Medical Centres is a well-established and friendly practice dedicated to providing high-quality healthcare services. We offer a supportive environment for our staff, with training and regular update meetings. Our main surgery is based in a purpose-built centre, and we hold clinics from Brixham Hospital and a branch surgery in Galmpton village.

Person Specification

The ideal candidate will have:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic administrative skills and experience

What We Offer

We offer a competitive salary and a rewarding work environment. If you are a motivated and caring individual who is passionate about delivering exceptional patient care, we would love to hear from you.


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