Ward Clerk S2

3 weeks ago


London, United Kingdom North Middlesex University Hospital Full time

Job overview

It is a very exciting time to be joining S2 ward at North Middlesex university Hospital, the post holder will have day-to-day responsibility for providing a high quality reception and clerical
service to the outpatient clinics, you will need to be available to work some weekends and be flexible with their working hours, you will cross cover departments for other staff as and when required. Ensuring that all patient attendances are accurately recorded on all appropriate hospital IT
systems.

The successful candidate should be flexible with regards to working occasional late shifts, ward audits, FFT feedback, with good IT skills, and experience in filing and other clerical duties. Previous experience of office or reception duties is essential, preferably within the healthcare setting, and all candidates must meet the criteria laid out within the person specification included in the job description.

The current funding for this role is until 31/3/24 with potential to further extend. 

Main duties of the job

To provide an efficient administrative and clerical support service in line with service requirements. As an important link between clinical staff, patients and GPs, the post holder will be expected to project a positive and helpful image at all times. Excellent communication skills are essential for this role as the post holder is very much front of house and will be the first line of contact for our colleagues and visitors. 

Working for our organisation

The role is administrative and will require great organisational and communication skills. You will be required to pay close attention to detail. You will need to be able to cope well under pressure, use your initiative to work individually and work well as part of a team.

If you thrive in a very fast moving, busy environment and are looking for a challenge, you could be just the person we are looking for. Short listed candidates will be invited for an interview.

Detailed job description and main responsibilities

To provide an efficient administrative and clerical support service in line with service requirements. As an important link between clinical staff, patients and GPs, the post holder will be expected to project a positive and helpful image at all times. Excellent communication skills are essential for this role as the post holder is very much front of house and will be the first line of contact for our colleagues and visitors. 

Person specification

Education & Qualifications

Essential criteria

GCSE or equivalent standard of education with emphasis on numeracy and literacy

Skills & Abilities

Desirable criteria

Ability to prioritise own workload and that of others Customer orientation Ability to effectively manage a diverse workload and meet deadlines Ability to communicate clearly, orally and in writing

Experience

Desirable criteria

Working effectively as part of a team NHS experience Patient Administration (e.g. secretarial/receptionist or clerical)

Personal Qualities

Essential criteria

Polite and helpful Teamwork Clear communication Ability to deal with stressful situations

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly.

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, (NLPSS) who conduct recruitment activities on behalf of NMUH.

If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your  identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit

NMUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of NMUH will have their original documents verified using this technology.

By applying for this post you are agreeing to NMUH transferring the information contained in this application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we want you to complete your e-learning modules prior to joining our organisation.

If you are an  EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.

If you require sponsorship  for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the 


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