Ward Clerk

2 months ago


London, United Kingdom Priory Healthcare Full time

Priory Healthcare is the UK’s leading provider of private mental health care. We have an outstanding reputation both for the service we deliver and for the investment we make in our people and in our environment. The Priory Hospital North London is renowned for its clinical excellence in the field of Acute Mental Health, Addiction and Adolescent Services. The Hospital is located in a secluded part of Southgate, North London, and set in several acres of private grounds. Easy access via several bus routes, M25 and A406 or Southgate Station on the Piccadilly Line.

Priory North London is seeking a highly motivated Ward Administrator to work within our Acute Adult Unit & CAMHS unit.

Responsibilities: The post holder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within the Unit. Primarily you will be based within the ward area. The post holder will also be required to cover breaks for the receptionist. You will have a flexible approach to your working practice and be able to work to deadlines.

Knowledge & Skills:

- Organises and prioritises own work within established procedures, but refers more complex issues when necessary to the appropriate manager.
- Work within existing procedures and processes; and adopt a flexible approach to problem solving.
- IT Skills including Word, Excel, Outlook, PowerPoint - Advance
- Effective communication skills
- Outstanding interpersonal skills
- High standard of personal presentation
- Clear speech and a friendly, warm telephone manner
- Approachable and personable nature, and an ability to stay calm in a high pressure environment.
- Sense of urgency, with the ability to respond quickly and efficiently to demands and prioritising workload accordingly.
- Responsible for the security, confidentiality and accuracy of data, information and systems.

Desirable: At least one year experience of working within a mental health/ healthcare setting.

In return for your expertise and hard work, we offer a wide range of benefits:

- Comprehensive induction and commitment to ongoing yraining
- 25 days annual leave plus bank holidays
- Online benefits and cashback rewards
- Cycle to work scheme
- A Group Personal Pension Plan (GPPP)


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