Donor Engagement Executive

1 week ago

London, United Kingdom The Hospital of St John and St Elizabeth Full time

Job summary

St Johns Hospice support over four thousand people with life limiting illnesses and their families across North London each year.

Our services include community care, Hospice Home, day services, inpatient care, social and welfare support, therapies and bereavement support. We care for all adults no matter their socio economic, religious or residential status.

Main duties of the job

To take the lead on and look after a portfolio of growing mid-level giving for the Hospice and in consultation with line manager put together a first-time plan and annual forecast for this area To work closely with fundraising colleagues leading on other income streams Partnerships, Trust and Foundation, Community, In Memory and Commemorative Giving, also Marketing and Communications - to create and implement seamless donor journeys that help Hospice supporters feel engaged, valued and motivated to give To work with Marketing colleagues on our new Regular Giving programme inputting to key messages and donor communications; picking up on supporter queries and looking for ways to uplift regular givers to mid-level or beyond.

About us

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; from 27 days annual leave (plus bank holidays), generous private healthcare cover and contributory pension schemes.

If you are ready for a new challenge and want the chance to become part of a supportive, unique and passionate team then we would love to hear from you.

Job description

Job responsibilities

To take a lead on prospect research for the Fundraising team, bringing a consistent approach to research and record keeping, and managing annual subscriptions for online research tools and memberships etc. To support line manager and Director of Fundraising on occasional projects, proposals and report writing To play a part in shared-team initiatives our Winter Appeal, Big Give and high level events, including an annual fundraising gala, helping to make activities a success and ensure mid-level donor are involved as appropriate To work with colleagues on gathering Hospice information patient case studies and service updates as the basis of engaging, accurate and timely content for donor communications, impact reports, fundraising proposals etc. Person Specification

Qualifications

Essential

Skilled in how to steward donors effectively and putting together a programme of engagement activities Good interpersonal skills, and ability to build authentic relationships with people from all walks of life and levels of seniority Experienced in using a CRM system (Salesforce or similar) for record keeping, queries, reports and mailings etc. and ability to use data analysis to inform planning and decision making

Desirable

Excellent written, oral communication and presentation skills and a good grasp of how to put together compelling copy for different purposes and audiences IT literate and good knowledge of suite of Microsoft Office applications, also Canva (or similar) to create reports, flyers etc.

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