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Night Hotel Front Office Host

1 month ago

Chessington, United Kingdom Chessington World of Adventures Resort Full time

Night Hotel Front Office Host - Chessington, London

What you'll bring to the team

Location: Chessington World of Adventures Resort Leatherhead Road Surrey KT9 2NE

Hours: Shifts cover hours between 9.30pm – 7.30am across a 7 day rota

Advert closing date: 5th August 2024
Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.

Here at Chessington World of Adventures our 2024 season is in full swing, and we are recruiting for Night Hotel Front Office Hosts to join the team

You will be the first point of contact for guests during their stay of an evening through to the morning. Assisting guests with check in and any enquiries that they may have to ensure high levels of satisfaction are delivered ensuring they are provided with all the relevant information needed to get the best out of their stay.

Day to day this role will include:

  • Meeting and greeting guests and assisting with luggage, if needed
  • Dealing with any guest problems, complaints or compliments and pass on any relevant information to the Hotel Nights Manager
  • Maintaining the inside and outside public areas
  • Preparing for the following day’s events in our conference centre

Qualifications & Experience

All we need you to come with is the right positive attitude, enjoy working as part of a team and in a fast-paced environment, and be able to deliver jaw dropping fun to our Guests

Due to the nature of this role, you must be age 18 or over

Benefits

• An hourly rate of £11.72
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities 
• Plus, many more…

Pay Range

GBP £11.72/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.