Reservations and Events Co-ordinator
3 weeks ago
Job Introduction
In a Nutshell
Royal Berkshire Hotel is looking for a dedicated Reservations and Events Co-ordinator to join our dynamic team. In this role, you will consistently project a positive image of our hotel to the public and maintain open communication with your Head of Department to ensure smooth operations.
Role Responsibility
Lots to do, but lots of fun
Ensure prompt and professional replies to all e-mails and phone calls. Taking enquiries and inputting reservations into the system. Anticipate guests’ needs where possible to enhance the quality of service and positively promote sales to maximise revenue. Operate and maintain the trace systems for reservations and ensure daily checks are completed. Refer any business that the hotel is unable to accommodate to the sister properties Generate and assist in up selling hotel services and facilities in addition to bedroom sales. Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Pass on all relevant leads to the Sales Team to drive group business. Assist the Reservations Supervisor and Revenue and Sales Manager in any other areas as and when required. To support the sales and operational teams in delivering exceptional standards To ensure that all events are run to our agreed standards To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
The Ideal Candidate
Are you right for us?
The ideal candidate will have;
Exceptional organisational skills. A professional and friendly telephone manner. The ability to work well under pressure. Excellent team working skills. A high standard of PC skills. Confidence in working to their own initiative.
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
Competitive salary, benefits and we pay above the Real Living Wage. 29 days holiday (increasing with length of service) We operate a discretionary service charge system. 50% Discount on food and beverage across all Exclusive properties Really big discounts of room nights across all Exclusive properties PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance. Meals on duty provided for free Recognition and rewards scheme Access to our learning platform including great training and development programs. Free gym access + where available dedicated classes. B Corp accredited and commitment to improving our People, Product and Planet. Free downloads to newspapers, magazines and books Cycle to work scheme
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat. We need extra milers. So if you think the job description is all you have to do, then we’re not for you. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.-
Reservations & Events Coordinator
3 weeks ago
Sunninghill, United Kingdom Royal Berkshire Hotel Full timeAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage.29 days holiday...
-
Reservations & Events Coordinator
3 weeks ago
Sunninghill, United Kingdom Royal Berkshire Hotel Full timeAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage.29 days holiday...
-
Reservations & Events Coordinator
3 weeks ago
Sunninghill, United Kingdom Royal Berkshire Hotel Full timeAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage.29 days holiday...
-
Reservations & Events Coordinator
3 weeks ago
Sunninghill, United Kingdom Royal Berkshire Hotel Full timeAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage.29 days holiday...
-
Guest Services Co-ordinator
6 months ago
Sunninghill, United Kingdom Coworth Park Full timeWe care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Services Co-ordinator you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the...
-
Guest Services Co-ordinator
5 months ago
Sunninghill, United Kingdom Coworth Park Full timeJoin us as a Guest Services Co-ordinator at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of...
-
Reservations & Events Coordinator
3 weeks ago
Sunninghill, Berkshire, United Kingdom Royal Berkshire Hotel Full timeAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include: Competitive salary, benefits and we pay above the Real Living Wage. 29 days...
-
Reservations & Events Coordinator
3 weeks ago
Sunninghill, UK, Ascot, United Kingdom Royal Berkshire Hotel Full timeAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage.29 days holiday...
-
Dynamic Events Coordinator
1 week ago
Sunninghill, United Kingdom Exclusive Hotels and Venues Full timeAbout Exclusive Hotels and VenuesWe are a hospitality company committed to delivering exceptional experiences. Our team is dedicated to providing top-notch service, and we're looking for a skilled Reservations and Events Co-ordinator to join us.Salary: £28,000 - £32,000 per annumThis role offers a competitive salary, above the Real Living Wage, and a range...
-
Weekend Events Coordinator
3 weeks ago
Sunninghill, Berkshire, United Kingdom Royal Berkshire Hotel Full timeAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. As well as excellent training, development and progression opportunities, other benefits include: ~ Competitive salary, benefits and we pay above the Real Living Wage. ~29 days holiday (increasing with length of service) ~ We operate a...
-
Hotel Events Coordinator
6 days ago
Sunninghill, United Kingdom Exclusive Hotels and Venues Full timeExclusive Hotels and VenuesOur dynamic team is seeking a skilled Hotel Events Coordinator - Sales and Service Expert to join us at Royal Berkshire Hotel. In this role, you will be responsible for consistently projecting a positive image of our hotel to the public and maintaining open communication with your Head of Department to ensure smooth...
-
Events Executive
6 months ago
Sunninghill, United Kingdom Coworth Park Full timeWe care about your career and are known for having the absolute best people in the industry. When you join us as an Events Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest...
-
Hotel Maintenance Professional
2 weeks ago
Sunninghill, United Kingdom Exclusive Hotels and Venues Full timeAbout the RoleWe are seeking a skilled Hotel Maintenance Professional to join our team at Exclusive Hotels and Venues.Job SummaryThis is a fantastic opportunity for a proactive and organised individual to take on a key role in ensuring the smooth operation of our hotel facilities. As a Hotel Maintenance Professional, you will be responsible for carrying out...
-
Maintenance Assistant
1 month ago
Sunninghill, United Kingdom Exclusive Hotels and Venues Full timeJob Introduction In a Nutshell We are actively seeking a Maintenance Assistant to ensure that the Hotel, to include plant, fixtures and fittings are maintained to the highest standard through both planned and reactive maintenance, adhering to Heath, Safety and other legal requirements, whilst supporting the Hotel and services offered. Management...