Weekend Events Coordinator

2 weeks ago


Sunninghill Berkshire, United Kingdom Royal Berkshire Hotel Full time

And now for the good stuff Hospitality is all about looking after people and we are committed to our people. As well as excellent training, development and progression opportunities, other benefits include:
~ Competitive salary, benefits and we pay above the Real Living Wage.
~29 days holiday (increasing with length of service)
~ We operate a discretionary service charge system.
~50% Discount on food and beverage across all Exclusive properties
~ Really big discounts of room nights across all Exclusive properties
~ PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
~ Meals on duty provided for free
~ Recognition and rewards scheme
~ Access to our learning platform including great training and development programs.
~ Free downloads to newspapers, magazines and books
~ Cycle to work scheme


We’re a group of fabulous Hotels set in beautiful countryside and our hotels are full of great people… We are actively seeking a Reservations Co-ordinator to come and join our busy Reservations team here at Royal Berkshire Hotel, an Exclusive Hotel. As a Reservations Co-ordinator you'll be responsible to taking all the hotel bedroom reservations and ensuring that all enquiries are converted to bookings.

Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Anticipate guests’ needs where possible to enhance the quality of service and positively promote sales to maximise revenue
Generate and assist in up selling hotel services and facilities in addition to bedroom sales
Continually communicate all reservations’ activities in a concise way to all relevant areas of the hotel
A professional and friendly telephone manner
You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
When you tell a guest you’re happy to help, you have to mean it.



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