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Medical Secretary

4 months ago

Nottingham, United Kingdom Musters Medical Practice Full time

Job summary

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Audio typing skills are essential. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Offer general assistance to the Practice team and project a positive and friendly image to Patients and other visitors, either in person or via the telephone. Receive, assist, and direct Patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Main duties of the job

Primary Responsibilities

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquires in an effective manner Maintain an accurate referrals database Scanning of patient related documentation and attaching scanned documents to patients healthcare records Supporting the GPs with the Medical Reports. Input data into the patients healthcare records as necessary Process referrals using the electronic referral system (ERS) Process requests for information SAR, insurance / solicitors letters and DVLA forms Read code data on Systm1 Web clinical system Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries internally and externally as necessary Produce meeting agendas and record the minutes of meetings Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Support all clinical staff with general administrative tasks as requested.

This list is not exhaustive, and the post holder may be asked to complete any other duties as required.

About us

Musters Medical Practice is looking for a full-timeSenior Administrator. We are a busy General Practice with 4 GP Partners,Salaried GP's and a team of Nurses and HCA's, supported by a team ofreceptionist, secretarial and administrative staff.

We are looking for an enthusiastic, pro-active team memberwho will share our supportive, friendly, hardworking ethos. Previous NHSexperience is essential. We are currently using the SystmOne clinical system.

Our Practice: A thriving practice with a listsize of 10,000 patients CQC inspection rated GOOD in all areas TPP SystmOnepaper light. Consistently high QOF achieving practice. Well organised, friendlypractice with an excellent managerial support team

Job description

Job responsibilities

Primary Responsibilities

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquires in an effective manner Maintain an accurate referrals database Scanning of patient related documentation and attaching scanned documents to patients healthcare records Supporting the GPs with the Medical Reports. Input data into the patients healthcare records as necessary Process referrals using the electronic referral system (ERS) Process requests for information SAR, insurance / solicitors letters and DVLA forms Read code data on Systm1 Web clinical system Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries internally and externally as necessary Produce meeting agendas and record the minutes of meetings Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Support all clinical staff with general administrative tasks as requested.

This list is not exhaustive, and the post holder may be asked to complete any other duties as required.

Person Specification

Qualifications

Desirable

GCSE in English and Maths

Experience

Essential

Experience of working within a Medical Secretary role