Sales Administrator

2 months ago

Godalming, United Kingdom 2i Recruit Full time

Are you an outgoing person who loves being part of a close-knit team? Our client has been an established business for over 20 years with an excellent reputation in their market space.

Due to winning new contracts and growing, they have a role for a Sales Administrator to join their team. This could be either part time or full time.

Company Benefits:

  • Free parking
  • 28 days holiday plus bank holidays
  • Company pension scheme
  • Company healthcare
  • Annual company weekend fun weekend away
  • Fun, friendly environment
  • Following training 2 days working remotely
  • Bonus paid

Key Responsibilities:

  • Provide sales support duties for sales team
  • Ensure that checklists are completed accurately, and any discrepancies are corrected
  • Check notes and comments on screen for each case
  • Produce documentation within timelines agreed with salesperson
  • Liaise with customers/banks in a polite and competent manner
  • Provide customers with instructions for completion and return of documents in a clear, uncomplicated and precise manner
  • On receipt of customer documentation ensure that the documents have been correctly completed and liaise with the customer and lender to move the matter forward
  • Accurately book deals in and out
  • Ensure that all notes are up to date on the system
  • Adhere to any specified time frames for completion of deals etc.
  • Provide statistics using Excel for commission lists or similar
  • Report to the Office Manager where there is uncertainty and guidance is required, providing solutions for consideration whenever possible

Experience and Skills Requirements:

  • Demonstrable experience working in a sales support environment in an admin support role
  • Proven Attention to detail, numerate and consistently accurate
  • Ability to work under pressure and good time management
  • Proven excellent telephone communication and ability to empathise and handle customers and colleagues diplomatically to achieve results
  • Strong IT Ability in use of MS Office Word, Excel, CRM Systems or similar
  • Ability to work well as a team member across the business and with customers/third parties, always willing to help where able
  • Assertiveness - ability to put across one's point of view and deal with difficult situations at work and involving customers/third parties
  • Willingness to learn and undergo training if required
  • Demonstrable capacity to monitor, coach and mentor colleagues in a supportive manner
  • Resilient and in possession of a good sense of humour
  • Be a task completer who is process driven
  • Enjoy working in a collaborative, fun environment

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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