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Medical Coder and Document Processor

4 months ago

Swindon, United Kingdom New Court Surgery Full time

Job summary

A professional, positive, and friendly image to patients and other visitors.

Complex medical coding to assist the clinical staff and wider Practice team.

Filters and processes documents to improve patients care.

Administrative support regarding medical coding and summarising, making an important contribution to the overall work of the Practice.

Main duties of the job

Scan on any patient correspondence link the documents to the correct patient.

Link electronic documents to the correct patient record on Systym1 taking the time to input the correct location and health service.

Filter the documents filing documents to patients medical records that do not require further input.

Add clinical codes to electronic documents to update patients records with the correct medical information.

Coding immunisations when required.

Summarising patients medical records when required to cover.

Other duties as reasonably requested by management.

About us

New Court Surgery benefits include: NHS Pension Scheme, Morale building days and other social events.

Job description

Job responsibilities

Confidentiality:

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will always respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy.

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice, and will;

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload, and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

Good standard of education, including qualifications in English and Maths. Competent user of Microsoft Office software. Experience of working in an office environment. Experienced administrator.

Desirable

Experience of working within Primary Care.

Knowledge/Skills

Essential

Excellent computer and keyboard skills. Excellent communication skills, both verbal and written. Can work both alone and as part of a team.

Desirable

Experience of working with multidisciplinary teams. Experience of System One.

Qualities and Attributes

Essential

Must be accurate, with good attention to detail. An understanding, acceptance, and adherence to the need for strict confidentiality. Ability to use your own judgement, resourcefulness, and common sense. Organised. Proactive approach to managing own workload. Pleasant and articulate with a sense of humour. Ability to work under pressure and use own initiative. A team player who has the ability to work within a multi-skilled team

Desirable

Knowledge of medical terminology.