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Support Clerk
2 weeks ago
**Band 2**: Support Clerk - Clinical Coding
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to provide support to our Clinical Coding Team based at the Great Western Hospital. The role would suit someone who is able to work effectively on their own initiative with mínimal supervision, is able to prioritise their own work tasks to meet support the team to meet fixed deadlines
You will need to have good communication skills as you will be required to develop working relationships with colleagues across the department and throughout the wider Trust
If you enjoy being busy and making a positive contribution in the workplace then we have a role that is ideal for you.
This position can be physically demanding as it does require you to handle multiple patient notes, bending, carrying, and pushing a trolley with varying loads daily
- collecting and returning notes to and from multiple locations.
Full training will be provided as per the Trust mandatory training programme.
To support and assist the Clinical Coding team in the provision of an efficient and effective Clinical Coding Service.
To ensure patient records are available in a timely manner to the Clinical Coders, contributing to the achievement of monthly Clinical Coding deadlines
Undertake the daily collection of patient notes/paperwork by visiting designated wards within the GWH site. Liaising with ward staff to identify discharge notes/paperwork for collection
Undertake the daily return of patient notes to the appropriate departments/locations after the completion of coding.
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are. We will expect your values and behaviours to reflect the STAR Values of the organisation:
Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity
Use the computerised case note tracking system on the Trust’s patient administration system (PAS) to accurately track case note locations
Obtain patient notes or other information as required for accurate coding, this will involve liaising with other staff at all, levels, e.g., clinicians, ward staff, medical secretaries, and health records staff
Organise the patient notes brought into the department and allocate to coders under guidance from the Clinical Coding Team Manager.
Monitor a selection of outstanding episode coding lists and identify notes that have been scanned onto the Trust’s Electronic Documents and Records Management System (EDRMS)
Work closely with the Clinical Coding Team Manager, to identify and locate clinical notes required for Trust deadlines and on occasion for internal and external Clinical Coding Audits
Print out case note location lists as required
Assist all coders (on request) in physically finding patient notes at coding deadline time
Deal with general telephone enquiries
Undertake general administrative tasks as required
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