Apprentice Administrator

1 month ago


Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Job summary

*This is a fixed term contract for 14 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help

We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of Apprentices having further plans in place following their Apprenticeship going on to further education, joining the NNUH staff bank or obtaining employment at another organisation.

An exciting new opportunity has arisen for an Apprentice to support the Healthy Futures Team in Paediatrics at the NNUH.

Apprenticeship Eligibility Criteria:

All applicants must be:

Aged 16+ Resident in the UK/EEA for the last three consecutive years Must not have a qualification in a similar subject at the same level or above Must not be in any form of formal government-funded education upon the start of their apprenticeship

Qualifications and Skills Required:

Good general standard of education 4 GCSE's at Grade D/3 or above (or equivalent) subject to the job specification Good standard of literacy and numeracy Good communication and interpersonal skills Good IT skills

Full time: hours per week

Main duties of the job

The clinic provides a holistic service that considers bio-psychosocial factors when offering treatment for comorbidities related to severe obesity. The MDT will consider physical and mental health within the social context of each patient. Family-based interventions such as family-based behavioral weight-loss treatment will be provided. These will be facilitated by a psychologist with dietetic, social worker and family support worker.

This post will be required to work alongside the Band 4 Medical Secretary to provide comprehensive support to the senior management team and other relevant staff within the Division. This will be through supporting the MDT, administering electronic and paper records, typing and other admin tasks.

This post would be ideally suited to someone that is looking to start a career in administration. We are looking for someone that is enthusiastic, works well under pressure, is friendly and approachable and can prioritise their own workload. This role will be fully supported; however there may be a small amount of time that working without supervision is required.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job description

Job responsibilities

To provide efficient and effective admin support to the office To type letters using standard templates To record patient demographics and referrals on the hospital information system (PAS) and departments computer system To update as necessary PAS and departments computer system To request and return medical notes To carry out filing of letters To carry out photocopying To order stationary/equipment for the department To prepare patient information packs and resources for ward staff To attend relevant courses and undertake training necessary to manage the workload Person Specification

Qualifications

Essential

4 GCSEs at D/3 or above (or equivalent)

Experience

Desirable

Experience in a clerical environment

Skills

Essential

Ability to work as part of a team

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion

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