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Senior Medicines Advice
3 months ago
Job summary
We have an exciting opportunity for an enthusiastic pharmacist (Band 8a) to join the NHS Specialist Pharmacy Service (SPS). This is a new post, establishing a cross function role within the Medicines Advice and Digital team. The post is hosted by the Liverpool University Hospitals Foundation Trust and based at the Pharmacy Practice Unit (PPU) with opportunity to work remotely. This is one of two similar posts that SPS is advertising. Secondments will be considered.
About SPS The NHS Specialist Pharmacy Service (SPS) supports the NHS to develop best practice systems of work-related to buying, making and using medicines. The service provides leadership, instructive and informative specialist input and operational support to the sourcing, supply and use of medicines across the system.
Our strengths are borne out of connecting national expertise with policy teams and arm's length bodies to ensure consistency and high standards. The service supports both regional and local connections to ensure that the service's outputs resonate with and support local NHS organisations which deliver care to patients. The key successes of SPS are through the development and delivery of their "Do Once and Share" methodology
Main duties of the job
The role You will have a broad and varied role working in collaboration with colleagues across the MA and Digital team as well as other functions of SPS and key external stakeholders.
This new role will support our Medicines Advice work programme in key areas especially those relating to maintenance and development of SPS website content. The post holder will:
Use advanced clinical interpretation skills to provide accessible and evidence based information about medicines to help other healthcare professionals understand the implications for their patients Work alongside the SPS digital team to maintain and promote high standards of website content. This includes developing and delivering a programme of work supporting the MA team to improve legacy material and create new website content, through reference and application to NHS Digital and aligned content standards. Use business intelligence (BI) and analytics to identify trends and priority areas for improvement. Help identify unmet user need and use your clinical pharmacy skills to inform development of resources to support best practice Build relationships across geographically dispersed teams Build experience of agile working and project management as part of a national team, taking the lead on your individual projects.
About us
Medicines Advice (MA) The SPS MA team are specialists in medicines advice. We pride ourselves on being accurate, consistent, relevant and able to deliver our advice effectively and with integrity.
The MA team delivers the service against five overarching workstreams: Medicines Optimisation, Shortages, Horizon Scanning, Safety and Clinical Enquiry Answering. These collectively support the safe and effective introduction and use of medicines in the NHS.
Digital Our digital team deliver and maintain the quality of the SPS website, which is the service 'front door' and main route into our advice and guidance. The website is a key resource for our end-users, who are primarily pharmacy professionals working across the system in a variety of care settings. The site currently attracts over 500,000 28-day active users, many of those returning frequently and using the site at or near point-of-care.
In addition to the website, SPS also uses a variety of other digital services and products to support both internal processes and engagement with end-users.
The person We are looking for an experienced pharmacist with a passion and desire for supporting other healthcare professionals by developing and sharing resources and advice that in turn supports medicines optimisation for patients and the wider NHS.
You will apply your experience and knowledge to deliver high quality medicines advice and SPS website content consistent with national standards and content design principals.
Job description
Job responsibilities
JOB SUMMARY:
Develops and delivers a programme of work supporting the MA team to improve legacy material and create new website content. Achieves this by working closely with the SPS Digital Team, by applying an agile approach, and through reference and application to NHS Digital and aligned content standards. Uses business intelligence (BI) and analytics to identify trends and priority areas for MA content improvement. Applies best practice principles to MA content using the existing site features. Helps identify unmet user need that could be improved through further feature development. Acts as the inhouse expert for the MA team on digital features available and their appropriateapplication for development and delivery of SPS resources.KEY RESPONSIBILITIES Leadership responsibilities The post-holder will support delivery of a transformation plan for the NHS SPS MA service which includes Information & resources, and either the clinical enquiry or Regional Medicines Optimisation Committee Support Services for England. The post holder will work in collaboration with peers and under the direction of the relevant Associate Hub, and Hub Leads for these functions.
The post-holder will:
Support the implementation of strategies and plans for the NHS SPS MA Service for England. Provide medicines advice in line with governance arrangements for the SPS MA Service for England that enable and assure delivery against the NHS SPS service specification as commissioned by NHSEI. Support the transformation of SPS MA Service for England. Maintain a specialist theoretical and practical knowledge of medicines optimisation as it applies across integrated care systems. Where appropriate and under the direction of the Hub Leads or Head of SPS, act as an expert resource nationally for the NHS SPS MA more generally for a range of internal stakeholders Work as part of a high performing team to deliver the agreed strategy for the NHS SPS MA Service for England. Implement and monitor standards for the provision of the MA service in line with national guidelines/specifications to ensure an effective, timely and safe level of service that meet users needs. Undertake coaching, mentoring, and performance management of direct reports. Utilise your expertise to train others to deliver an expert, high quality, effective and stakeholder focused service to all areas of responsibility. Support the NHS SPS MA team to maintain motivation to consistently meet challenging service and transformation targets. Deputise for the Advanced MA Pharmacist as appropriate and when required.Service improvement and management responsibilities Across England the NHS SPS MA Service is provided through a workforce located across different geographical sites which are designated to host the NHS SPS. The post-holder will work collaboratively with other Pharmacy Professionals to achieve the objectives of the MA service.
The post-holder will support the scoping, organising and delivering of any changes to service delivery necessary across England in order to meet the ongoing objectives of the SPS MA national service.
Finance responsibilities The post-holder will not have budgetary responsibility but will be expected to help ensure that the budgetary sum is managed appropriately in-year by maximising efficiencies wherever possible.
The post-holder will be expected to support SPS MA Hub Leads to ensure that future transformation of the NHS SPS MA Service is managed appropriately, both in relation to service development and in relation to financial responsibility. This will include helping to ensure that service transformation objectives are met in a manner which is safe, effective and delivers efficiencies.
Research and innovation The post-holder would be expected to undertake and promote research & development, where such activities support the broader strategic objectives of the SPS MA. They will also be expected to support the development and delivery of innovative approaches to the delivery of the SPS MA Service. This will include the following:
Support transformation of the NHS SPS MA Service such that it is provided consistently and equitably across England and is aligned to NHSEI commissioning expectations. Support achieving economies of scale, reduced duplication, and increased ability to meet commissioner and user needs as part of the national NHS SPS specification. Support developing and implementing qualitative and quantitative measures to determine performance against the organisational strategy. Gathering, analysing and critically appraising service data as a crucial component of determining both the baseline state and the success of future transformation plans. Working with SPS MA Hub Leads to ensure appropriate transformation of the SPS MA services.Management responsibilities The post-holder may have line management and oversight responsibility for a small number of pharmacists based in their base centre and staff who deliver elements of this service on other geographical sites which are designated to host elements of the NHS SPS. This may include dealing with difficult situations involving significant changes to the roles and responsibilities of some individuals and as such may require the post-holder to support formal consultation processes where necessary.
The post-holder is expected to manage, train, appraise and set direction for pharmacy professional(s). The post-holder will:
Directly manage, undertake individual appraisals, and agree objectives. Ensure appropriate supervision of more junior staff within the teams. Participate in, and take responsibility for, regular training of the NHS SPS MA colleagues as appropriate. Directly supervise the work of colleagues, particularly as it pertains to the work of the NHS SPS MA Service Work in a multi-disciplinary way with various stakeholdersInformation Management skills The post holder will be expected to have an intermediate level of proficiency with Microsoft Office software packages. They will also be expected to have an intermediate level of proficiency using other software packages that support efficient, national team operations ( MS Teams, MS OneDrive, MS SharePoint, NHS Futures).
They will also be expected to have some familiarity with the bespoke software package, MiDatabank, and to understand the strengths and limitations, as well as to develop and implement its role to enable transformation of t h e NHS SPS Medicines Advice service.
The post-holder will support the implementation and maintenance of the digital solution to support operational management of the NHS SPS MA Clinical Enquiry service, as appropriate. They will also be expected to have some familiarity with the operational aspects of developing content for the SPS website.
Key working relationships and accountability
The post-holder will:
Be accountable for their own actions and those of any staff that they line manage. Manage their own work under the direction of the SPS MA Advanced Pharmacist, or SPS MA Associate Hub Leads. Support the transformation of the NHS SPS MA Service. Represent the NHS SPS MA at a range of meetings with stakeholders, commissioners and providers from across the NHS as required. Be expected to act largely independently, with minimum input from senior pharmacists, and to behave and act in a manner consistent with the values of the NHS SPS. Be an expert in the delivery of at least one of the three arms of SPS MA (RMOC, clinical enquiry answering or developing information and resources), and be credible across a wide range of stakeholders, commissioners and providers. Where appropriate and necessary, the post-holder will be expected to provide medicines advice relating to a specialist service. Support the Advanced MA Pharmacist to work with a range of diverse stakeholders across pharmacy and elsewhere; these will be both regional and national colleagues. Such individuals may have different views on how particular projects and pieces of work should be taken forward. They may also have differing agendas and areas of interest. Asserts own view and position assertively and with reference to the problem being addressed. Seeks to find consensus where possible. Knows when to refer to the relevant SPS Advanced MA Pharmacist, or SPS MA (Associate) Hub Lead where appropriate. Maintain concentration for prolonged periods of time, while writing, checking or evaluating information. The post-holder would be expected to deputise for SPS Advanced MA Pharmacist when necessary.Other aspects of the role
The post-holder would be expected to have key relationships across the Specialist Pharmacy Service. At time, relationships will be expected with, but not confined to, senior Medicines Optimisation and pharmacy field:
NHS SPS Senior Management Team UK Medicines Information Lead specialist clinicians in both primary and secondary care Integrated care Systems NHS England Regional Chief Pharmacists NHS England Regional Medical Directors NHS England Medicines Policy Unit Area prescribing committees NHS Improvement National Safe Medication Practice team Person Specification
Education/ Qualifications
Essential
Pharmacist (Registered with the General Pharmaceutical Council) Post-graduate diploma in clinical pharmacy or other relevant field, management, or equivalent experience of working in specialist area
Desirable
Post-graduate qualification, MSc, in clinical pharmacy, or equivalent experience Post graduate qualification in evidence-based healthcare, or equivalent Post-graduate level original research and/or publication in an area relevant specifically to the delivery of Medicines Optimisation
Knowledge & Experience
Essential
In depth knowledge of Medicines Optimisation as it pertains to both primary and secondary care Significant experience delivering medicines advice to health care professionals, its current provision across England through SPS, and its role in supporting Medicines Optimisation A clear understanding of project management Experience of working in a complex matrix type working environment within a diffuse national organisation Prior use of WordPress or similar content management system ( Drupal) to publish webpages.
Desirable
Existing knowledge of the Specialist Pharmacy Service and its development and role in delivery of Medicines Optimisation Some experience of working with medicines commissioning and decision making structures within the NHS to influence change Managing difficult situations and motivating others for service delivery Prior knowledge of principles of good online publishing
Skills, Abilities and Attributes
Essential
Ability to manage own time and workload with good organisational skills Ability to plan the work of others where they are directly managed Ability to motivate and influence the work of others Ability to manage small/discrete projects and use own initiative, within agreed cost, quality and time Ability to support research, teaching, and audit activities Ability to work under pressure, in a changing strategic environment, to tight deadlines, and withcompeting agendas Ability to critically appraise and analyse medicines and service data and to interpret and present results coherently Ability to critically appraise options for service and Medicines Optimisation/ Information delivery rationally and systematically, to reach logical and informed conclusions, and to present those coherently to highlevel decision-making audiences and to individual health care professionals
Desirable
Ability to organise the provision of a specialist service and service provision Ability to plan and organise a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances