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Resourcing & Customer Service Assistant
3 weeks ago
Role: Resourcing and Customer Service Assistant
Salary: £24,000
Location: Widnes
The Role
Do you have demonstrable experience within a fast-paced customer service environment? Do you have excellent interpersonal and organisational skills?
Connect2Halton are looking for a proactive and detail-oriented Resourcing and Customer Service Assistant with excellent communication skills and a passion for supporting recruitment processes in a dynamic setting.
The successful candidate will increase and develop the Connect2Halton agency-managed service candidate database and support the delivery of excellent service to the team’s hiring managers and candidates. They will manage the candidate flow between the external agency supply chain and hiring managers.
Connect2Halton is the in-house managed service recruitment provider to Halton Borough Council. This is a fantastic opportunity to be part of the implementation of a new joint venture. Our objectives are to build a strong relationship with Halton Borough Council, which will in turn enable us to provide integral recruitment services for temporary and contract staff within multiple disciplines.
In return we will offer you:
Key Duties:
Book and conduct candidate registrations both on and off site, building relationships with candidates at all levels. Provide excellence in customer service and administrative support to Talent Partners including the flow of candidates between the external supply chain and hiring managers.
What we need from you
Proven experience working in a similar role, ideally in a fast-paced temporary recruitment, customer service or sales environment Excellent IT literacy, particularly Microsoft Powerpoint and Excel Excellent time-management and organisational skills Excellent communication skills, both verbal and written Solution focused with a 'can-do' team focused attitudeAbout Connect2Halton
Connect2Halton is the in-house managed service recruitment provider to Halton Borough Council. CSG’s newest joint venture of 7 Our objectives are not only to build a strong relationship with Halton Borough Council, but also provide integral recruitment services for temporary, contract, fixed term and permanent staff within multiple disciplines.
About Commercial Services Group
Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of c£500M, 1800 staff and six trading divisions: Global Education Supplies, Procurement, Energy & Carbon, Community Services, Professional Services and People Services. Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers.
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