Triage Officer

3 weeks ago

Rochdale, United Kingdom Rochdale Council Full time

About the Role

Rochdale Borough Council is looking to recruit a highly motivated and organised Triage Officer.

The post is a 12 month temporary full time (37 hours per week) role and is based in the Short Term Assessment and Reablement Service (STARS), which is part of the Rochdale’s award winning Adult Care services.


Do you want to play your part in making a real difference to other people’s lives?

Do you want to join a friendly, flexible and passionate team?

Are you up for a new and exciting challenge?


If yes, then we would love to hear from you


It’s an exciting time across adult care, as we embark and continue on our change and transformation journey to truly make a difference to the lives of our residents. We are looking for amazing people who share our vision and values to join our team.

We have a fantastic opportunity for a motivated and forward-thinking person to join our team as a


Triage Officer


Working within the STARS Team you will get real job satisfaction and will be supported by our amazing team.


About you

To give you a feel for the role, we have outlined some of the core skills and attributes we are looking for but you can also find out more detailed information about the role in the job description attached below.

  • You will need to be able to multi-task and have excellent organisational skills with the ability to work flexibly to meet the needs of the service.
  • You will be expected to be part of the on call rota to support the staff in the community in the evenings and at weekend.
  • You will be motivated and be able to work on your own initiative, whilst demonstrating a professional and enthusiastic attitude to everything you do.
  • You will be a team player.
  • You will have excellent interpersonal and communication skills
  • You will have good ICT skills and be able to use a range of packages including Word, Excel and Outlook.
  • You will have a good attention to detail and be able to maintain accurate and detailed records using both manual and electronic systems.
  • You must have your own form of motorised transport and be able to work at any location within the Borough of Rochdale.

About us

  • Salary & Progression: We offer a competitive starting salary and annual incremental progression.
  • Working environment: You will be based in the offices at 72 Drake Street, Rochdale, located in the heart of Rochdale, within walking distance of the new Riverside Retail development.
  • Leave Entitlement: You will be offered a generous holiday allowance of 25 days per annum.
  • Work Life Balance Scheme: We also offer a flexible work life balance scheme which allows you to accrue hours for work purposes.
  • Teams: You will work with the very supportive and successful STARS team while working alongside other teams within Adult Care, and we are also integrated with the Health Service to support hospital discharges.
  • Training & Development: We are invested in our staff and encourage your continued professional development with a range of opportunities and training on offer
  • Travel & Accessibility: We are located and easily accessible to nearby transport links to make is easier to travel via metro link, bus and train.
  • Pension: You will have access to the Local Government Pension Scheme (LGPS).


Interested? We would love to hear from you

If you have any questions or queries about this post or would like to know more about our teams, please email employeeresourcing@rochdale.gov.uk and this will be directed to the relevant team, who will then contact you either via email or phone.


Appointment to this post is subject to an enhanced DBS including a barred list check adult workforce


Casual Car User Allowance is payable


To apply please demonstrate how you meet the essential requirements of the person specification. We suggest that when completing your application form, you use the person specification criteria as headings then give a specific example.

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