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Sales/lettings Negotiator
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Sales Advisor
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Sales And Marketing Manager
3 months ago
- To take responsibility for all aspects of the sales journey from mystery shops to hitting the monthly membership targets.
- To drive lead generation and ensure these leads are managed and communicated with using the SLP and Atremo.
- To ensure the development and growth of the membership base.
- To have an involvement in the day-to-day management of the membership team, setting KPI's, motivating the staff and delivering training to ensure the highest levels of customer service are always achieved.
- To actively network within the community to the benefit of the company, creating corporate links, marketing opportunities and embedding the center within the heart of the community.
- To ensure all social media platforms are managed to aid in lead generation and community engagement.
- To drive the delivery of the Marketing of the Riviera International Centre and Torbay Leisure Centre.
- To drive the delivery of improved brand identity and external communications strategies.
- To manage the Marketing budgets to ensure maximum value and return on investment.
- To identify local opportunities for marketing and execute them in an effective manner.
- Attending corporate days and local events
- Coordinate the Promising Athlete's Programme, create profiles and share on social media to drive awareness and leads.
- To organise 2 open days per year at each site.
- To manage the details on the website.
- To promote birthday parties and reestablish them at the Riviera International Centre
- To ensure that the financial objectives of the centres health and fitness lines are achieved and the appropriate financial systems and procedures are implemented.
- To achieve 90% in all mystery shops on the front of house team and through the sales process.
- To produce monthly performance records, statistics, targets and reports.
- To manage the marketing of the centre both internally and online.
- To ensure sufficient staff are available for the delivery of the monthly sales target.
- To identify, develop and deliver appropriate staff training and development.
- To ensure all facilities are presented to the highest levels of cleanliness and comfort.
- To assist in the management of the Centre's quality assurance systems and procedures.
- To undertake any other duties as may be required by the Centre Manager to ensure that the business objectives of the Centre are achieved.
- Must be able to gain acceptance and respect from clients and the teams involved
- Must be able to build strong relationships with customers, clients and employees
- Must be able to communicate at different levels of the organisation, both listen and direct.
- Must be able to meet the demands of the role by working additional hours when required.
- Must be able to demonstrate clear identification with all customer requirements
- Must be able to maintain and be committed to good employee relations and deliver quality training.
- Must be able to work from various locations as and when required.
