Administrator - Stratford

Found in: Talent UK C2 - 1 week ago


StratforduponAvon, United Kingdom Axis Europe Full time

Role

We have an opportunity for a Administrator to join our Maintenance team in Stratford. The primary responsibility of this role is to carry out day-to-day administrative duties and provide on- going support for the team. 

Key Responsibilities

Answering calls to tenants in relation to repair works and dealing with queries in an effective manner. Using company systems to process orders adequately in order to invoice clients  Updating the system with all interactions with residents Processing supervisory or trade reports to determine action required to resolve repairs Resolution of minor complaints at call level Maintain logs and monitor variation request. Maintain and action emails from contract mailboxes. Answering payment queries of both sub contract and client.  Working with Supervisors and trades people to organise and schedule work  Ordering equipment needed for the operatives job Keeping all activity logged and up-to-date in an accurate manner. Liaising with staff at customer sites keeping them up-to-date with progress information. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance.

Requirements

Previous experience in an administrator role (Desirable) Excellent communication skills both verbal and written. Ability to prioritize and meet tight deadlines.

Other Key Information

Working hours 8am-5pm Monday-Friday

Benefits

22 days annual leave which increases with length of service  Pension Perkbox rewards Long service rewards Volunteering days
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