Discharge Support Assistant
4 weeks ago
Job summary
A fantastic opportunity has arisen on Ward 35 for an enthusiastic pro-active person to work as a Discharge Support Assistant Band 3, we will consider Full-time or Part-time with flexible working hours.
We are looking for someone who is able to work on their own initiative as well as part of the great team. The Discharge Support Assistant's role is to improve outcomes for patients being discharged from the ward.
Early identification of potential needs and additional support is very important in achieving a short length of stay and reduces risk of potential readmission.
The ideal candidate will have a good understanding of the discharge process and be aware of some of the challenges in relation to facilitating a good discharge, have relevant previous hospital experience and a desire to progress in health care.
The candidate must have excellent communication skills, be confident in communicating with the multi disciplinary team and also patients and their families.
You will have or be willing to work towards completing training that enhances knowledge and skills, to undertake clinical tasks to improve assessment and diagnostics including cannulation. Have a flexible approach to meet the needs of the service and its users.
Main duties of the job
The post holder will provide a comprehensive service to the Clinical Management Group with a focus to facilitate effective and timely discharge of patients no longer requiring acute care.
The role requires a consistent and coordinated approach to the operational management of patient discharges, with an emphasis on maintaining timely and well planned discharge process as well as supporting the medical team to progress patient plans.
It is the intention that this post will contribute to reduced length of stay and/or contribute to a reduced risk of admission/re-admission for our patients, whilst maintaining safe and effective quality of care.
The post holder is required to work collaboratively with the multi-disciplinary team, internal and external to the organisation, potentially working between two or more clinical ward areas.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:
high-quality care for all, being a great place to work, partnerships for impact, and research and education excellenceAnd we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
we are compassionate, we are proud, we are inclusive, and we are one teamThis is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust:
Job description
Job responsibilities
To focus directly on the needs of the patients requiring support and facilitation to be discharged from the acute hospital.
To develop close working relationships with ward teams, providing clinical and administrative support to the multi-professional team, having delegated responsibility under the direction of an appropriate registered healthcare professional.
Support the delivery of effective healthcare, relating to the discharge process and/or assisting with processes/procedures to enhance patient flow as identified by the multiprofessional team.
Undertake specified and supervised aspects of care and therapeutic intervention as delegated by the registered healthcare professional within an agreed protocol, sphere of responsibility and after completing appropriate competency training agreed by the trust.
To provide next day telephone follow-up as appropriate for patients discharged and take actions and/or escalate issues as required.
To undertake some clinical tasks relevant to the specialty in order to improve assessment and onward transfer of patients for procedures and/or diagnostics cannulation.
The post holder will also be expected to complete specialist training that enhances knowledge and skills to plan and prioritise effective discharges and identify appropriate external provider provision.
Please see job description/person specification for further details on the role
Person Specification
Communication
Essential
Good level of spoken and written word Ability to communicate effectively with the MDT
Desirable
Math & English
Experience
Essential
Healthcare experience within a ward setting
Desirable
Knowledge of discharge process and patient flow
IT Literate
Essential
Evidence of working computor software
Desirable
Understanding of Hospital systems
Planning and Organisational skill
Essential
Able to plan and prioritise own workload-
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