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Business Support Administrator

2 months ago

West Malling, United Kingdom Commercial Services Group Full time

Brand: HR Connect
Role: Business Support Administrator
Salary: £23,150 per annum
Location: Kings Hill, Kent (Hybrid working)

The Role

HR Connect, part of the Commercial Services Group, have a fantastic new opportunity for a Business Support Administrator to join our busy and dynamic team We’re looking for an ideal candidate who is motivated to succeed in administration duties and someone who constantly strives for continuous improvement. If this sounds like you, apply below

As our Business Support Administrator you will cover all basis by gaining an overview of all our departments and service offerings. Once you have encompassed all the services, you will be providing administrative assistance to key members of staff, provide cover as required and liaise with customers to answer their queries.

The ideal candidate would have a level of administrative experience or a relevant certification/ qualification.

This is a hybrid working role where the successful candidate will be working from our Kings Hill office 1 day per week, please consider this prior to making your application.

In return we will offer you:

25 days holiday, plus bank holidays Never work a birthday again You receive an extra day off for it to enjoy however you wish Generous discount scheme, including gym and retail. Life assurance cover Health cash plan initiative A culture of progression and development Plus many more perks

Key Duties:

Using the appropriate procedures to manage billing for HR Connect and related trading brands. To verify and make sure that these reports are finished on time and saved in the appropriate areas, run monthly billing reports. Resolve any billing and reporting issues that may come up. Keep the necessary financial records and use the right instruments for compliance and audit. Help with the administration of contract changes for clients and the onboarding of new ones Answering a variety of queries from customers via email or telephone. Forwarding any in- depth queries on to the relevant people whilst ensuring that these are dealt with. Establish and maintain good working relationships with internal colleagues, managers and staff and external customers, clients and suppliers, through e-mail, telephone, offering advice and information

What we need from you

Experience working in office administration Previous experience working in a customer service environment Experience of large database administration Excellent communication skills written and verbal Attention to detail and good IT skills (Word and Excel) Awareness of Data Protection and need to Confidentiality

About HR Connect

Part of the Commercial Services Group, HR Connect have an enviable history of success and are an award-winning HR services delivery team. The services they provide range from specialist education recruitment services and DBS services through to an Occupational Health Division, the team are focused on providing outstanding customer service and expertise in the form of Payroll, HR Administration and HR Advisory Services.

About Commercial Services Group

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 25 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources