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Customer Service Helpdesk Advisor

5 months ago

Milton Keynes, United Kingdom Atlas Full time
About The Role

Join Our Team at Atlas Workplace Services

We have a fantastic opportunity for a Customer Service Helpdesk Advisor to join our dynamic team in Milton Keynes.

Are you articulate, professional, energetic, and enthusiastic? We want you

Role Overview:

  • Respond to inbound calls and emails from a variety of clients
  • Liaise with internal customers and sub-contractors
  • Deliver exceptional customer service

What We're Looking For:

  • A people person with excellent communication skills
  • Experience in customer service, retail, or helpdesk is a plus, but not essential
  • A passion for helping people

Why Join Us?

  • 25 days annual leave
  • Free Parking
  • Competitive pay
  • Pension scheme
  • Full training provided.
Bring the right attitude and dedication, and you'll find plenty of opportunities to grow your career with us. Apply today About You Minimum Qualifications, Certifications and Training required
  • GCSE English and Maths or equivalent
  • Level 3 NVQ in relevant subject

Essential Knowledge, Skills and Experience for this role

  • Minimum 12 months experience in similar customer-facing role
  • Understanding of Help Desk operation
  • Customer Service skills
  • Keyboard skills