Medical Administrator

3 weeks ago


Basildon, United Kingdom Kingswood Medical Centre Full time
About the Role

Kingswood Medical Centre has a fantastic opportunity for a medical administrator to join their team on a full or part-time basis, for 25 - hours per week.

This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial & administrative support service to the practice management team. The post-holder will ensure all administrative duties are performed effectively & to the required standard, meeting the objectives of the practice. The main responsibilities of the role include: Work within the admin team who are responsible for the day to day administration of the practice. Provide general assistance to the practice team & project a positive & friendly image to patients.  Manage data quality issues & IT issues by providing advice & guidance to all practice staff in the use of the clinical system. Receive & make telephone calls as required, divert calls & take messages, ensuring accuracy of detail & prompt appropriate delivery. Enter patient information onto the computer as required Provide general assistance to the practice team & project a positive & friendly image to patients.  Assist with administration Rota, by coordinating the provision of temporary administrative & reception staff, ensuring sufficient cover is provided for periods of leave & other staff absences. Assist in the administration of the clinical system, arranging the clinical Rota & updating the appointment system to reflect leave & other approved absences. Please see attached for further information. About the Candidate If you are an experienced medical administrator looking for a new and exciting challenge, then we would love to hear from you. You will have the following qualifications, skills and experience: GCSE English (C or above) and at least three others Experience of working with the general public Experience of administrative duties Experience of working in a healthcare setting Experience of leading/managing a team Excellent communication skills (written and oral) Strong IT skills (generic) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Polite and confident Flexible and cooperative Motivated Initiative and judgement (knowing when to ask for help) Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure
The following qualifications, skills and experience are desirable: Educated to A-level/equivalent or higher, with relevant experience AMSPAR qualification NVQ Level 2 in Health and Social Care Leadership and/or management qualification Experience of providing appraisal writing and staff development EMIS/SystmOne/Vision user skills About Us We are a friendly, supportive, well organised and enthusiastic GMS practice, dedicated to providing traditional family orientated general practice based in Basildon. We currently have approximately 9500 patients, 2 partners, 2 salaried GPs, a great nursing support team and a vast array of administrative staff.

We are consistent high achievement in all QOF and enhanced services areas with an innovative team structure with individual patient lists. We operate the SystmOne computer system.

Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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