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Ophthalmic Triage Coordinator

4 months ago

Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Job summary

Are you ready for a new year with a new challenge?

An opportunity has arisen to join the Triage team in ophthalmology

The individual must possess excellent communication skills with a very good telephone manner.

You will need to be able to record accurate information over the telephone, which will then be passed on to the doctor on call. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise.

This is a very busy area of work but also very rewarding.

Main duties of the job

An opportunity has arisen to join the Triage team in ophthalmology.

Working part time between Monday and Friday between the hours of 8:00- 17:30

The individual must possess excellent communication skills with a very good telephone manner. You will need to be able to record accurate information over the telephone, which will then be passed on to the doctor on call. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise.

Full training will be given.

This is a very busy area of work but also very rewarding.

Working part time over between Monday and Friday

The ideal candidate will have previous ophthalmology experience although full training will be given.

The individual must possess excellent communication skills with a very good telephone manner. You will need to be able to record accurate information over the telephone, which will then be passed on to the doctor on call. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Job description

Job responsibilities

The ideal candidate will have previous ophthalmology experience although full training will be given.

Please see the attached Job Description

Person Specification

skills

Essential

Experience of working in a clinical team

Knowledge

Essential

Evidence of continued learning

essential

Essential

Organisational skills excellent telephone manor able to work competently and independantly willingness to learn

Desirable

previous experience within outpatient setting excellent communication skills able to work in a busy office environment