Progressions Mentor

2 months ago

Birmingham, United Kingdom Challenge - TRG Recruitment Limited Full time

Key Responsibilities

  1. Responsible for initial assessment and enrolment of learners. Ensuring comprehensive assessments of starting points and both learner needs and circumstances are used to inform holistic planned programmes of learning.
  2. Manage a caseload of learners from initial onboarding through to tracking and reporting of progression destination.
  3. Provide personalised coaching and mentoring to learners to support in the development of learners outside of the vocational specific through a combination of virtual, 1:1 and group sessions.
  4. Maintain regular contact with learners in-line with Company process, offering ongoing coaching and mentoring to ensure learners engagement and successful progression into their planned progression destination.
  5. Support learners with developing employability related skills to both gain new employment but to also sustain and thrive within employment.
  6. Work with CIAG Advisors and the Learner Experience Manager to source and successfully signpost learners to external agencies/ support services where specific needs are identified.
  7. Support the whole learner journey and process ensuring that all learner documentation complies with internal, funding and Ofsted requirements.
  8. Complete learner progress reviews, per company policy, collaborating with Tutors and CIAG Advisors to ensure that learner reviews are accurate, comprehensive, and effective in supporting timely learner progression.
  9. Develop an in-depth knowledge of the sector areas your learners are working/training in to enable you to provide effective support to both the learner and also when supporting business development in ensuring a 'right match' approach.
  10. Work with business development/recruitment staff to match potential candidates to relevant vacancies and acting as primary contact for progression-related queries, ensuring helpful, timely responses.
  11. Track, report and evidence learners' progression into positive destinations in-line with company policy and KPI's.
  12. To actively contribute to the widening participation in assisting individuals who experience social and educational disadvantage, or face barriers to their participation in learning to access appropriate curriculum opportunities.
  13. To maintain records in accordance with the company process and quality standards

This job description provides an overview of the responsibilities and principal accountabilities of the role at this point in time. Your responsibilities/accountabilities will include but will not be limited to those detailed. It is anticipated that the content of roles will evolve and change over time, providing opportunities for personal development. You are expected to be flexible in taking on responsibilities that currently fall outside of this role description, but which are commensurate with your level of seniority.

General Duties

  1. Maintain professional standards for delivering impartial information, advice and guidance.
  2. Instill and promote passion in learning and its relevance to employment
  3. Uphold high expectations of self and others
  4. Promote and contribute towards delivery of the Company's Policies, inclusive of but not limited to; Safeguarding, Health and Safety, Prevent, Covid-19 and Equality and Diversity.
  5. Ensure compliance with relevant legislation (e.g. Data Protection/GDPR, Copyright, etc).
  6. Undertake other duties as may reasonably be expected within the scope and objectives of the post.

Essential Behaviours

  1. Working practices promote and comply with the Vision and Values of Challenge-trg Skills Ltd.
  2. Act in a calm and professional manner at all times.
  3. Be upbeat, proactive and positive, with a 'can-do' attitude.
  4. Be professional and presentable at all times.
  5. Have a flexible approach to work and changing circumstances.
  6. Willingness to work extended or unsociable hours.
  7. Be able to communicate at all levels.
  8. Be approachable, demonstrating compassion and patience in understanding each individuals circumstances to support them become best versions of themselves.

Company Development

  1. Contribute to the Companies improvement strategy.
  2. Deliver the company's quality improvement agenda.
  3. Ensure that Company policies are complied with and implemented effectively.
  4. Support the Company to become a regional leader through innovative, promotional activities and events.

Safeguarding

Challenge-trg Skills is committed to creating a safe learning environment and prioritising the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Prevent

Challenge-trg Skills is committed to ensuring we comply with the prevent duties, and as such all staff are required to ensure that learners are prepared for modern life in Britain and that they promote the fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with a different backgrounds, faiths and beliefs.

Equality and Diversity

Challenge-trg Skills is committed to ensuring that regardless of background that staff, learners, business receive the best possible services.

Pre-employment

It is a condition of employment that the post holder must provide a satisfactory DBS, two references, Right to Work, and, as necessary, Occupational Health Clearance prior to employment.

Quality

Support Challenge-trg Skills to be fit for purpose, contributing to the quality assurance and cycle processes to ensure we deliver the services of Challenge-trg Skills.

There is considerable importance attached to the public relations aspect of all work undertaken by Challenge-trg Skills. It is a prime objective of all staff to project a positive public the image of Challenge-trg Skills and to assist all enquiries providing the highest standards of delivery and service.

Growth

Work to develop and deliver a wide range of programmes required to meet our customers' needs, in flexible and innovative ways.

Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

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