Business Support Administrator

2 weeks ago

Portsmouth, United Kingdom Solent NHS Trust Full time

Job summary

We are looking for a motivated and dynamic administrator for a permanent part-time role, 24 hours per week, worked Monday-Friday.

The role includes providing administration support to the Health Visiting and School Nursing team, based in the Civic Offices in Portsmouth and Medina House in Cosham, so the ability to travel between sites is essential.

The successful applicant will carry out a range of administration tasks; answering telephone queries, arranging appointments and using the clinical records system accurately and efficiently. This is an important role within the team as you may be the first point of contact with clients, so an excellent approach to customer service is essential.

Previous clerical experience is desirable, preferably working with members of the public, ideally in a health care environment. Knowledge of SystmOne is desirable but not essential as training will be provided.

Applicants must have the ability to work in a busy environment and prioritise work, demonstrate initiative and work flexibly, and have good IT skills, including knowledge of Microsoft Office packages.

If you are committed to providing high quality patient care, and enjoy working in a fast-paced, ever-changing environment, we look forward to receiving your application.

Please note, we do not accept CVs, application must be submitted through NHS Jobs.

Main duties of the job

Use and populate where the electronic record system (SystmOne) with accurate information regarding child health records on a daily basis, include scanning and uploading information from other services in a timely manner.

Follow agreed processes for dealing with emails on Outlook on a regular basis prioritising both urgency and importance, taking responsibility for signposting or dealing with queries regarding issues arising.

Photocopying and electronic filing accurately and securely.

Populate systems and databases required for service delivery.

Carry out clinical diary management, appointment, and room bookings.

Manage appointment bookings, updating electronic record system and sending appointment letters following Trust guidelines and targets.

Produce letters, minutes or memoranda using standardised Trust templates and ensuring accurate filing, recording and distribution.

Process incoming and outgoing mail, telephone, or written messages, distributing appropriately and in a timely manner.

Attend and participate in team and other meetings, ensuring any actions arising are completed within the agreed timescale.

Provide cover and support as requested during times of absence at a level commensurate with this band.

Liaising by telephone or in person with clients, colleagues, and other healthcare professionals in a positive, friendly, calm, and sympathetic manner, using good judgement to identify requirements in order to pass on information correctly or take appropriate action.

About us

We have been working with other local NHS Trusts to create a new organisation, bringing together all community, mental health and learning disability services from across Hampshire and Isle of Wight. Subject to approvals, the aim is for the new Trust to be formed by July 2024.Project Fusion is the name for the programme to create the new combined NHS Foundation Trust. Hampshire and Isle of Wight Healthcare NHS Foundation Trust will be bringing the services into a single organisation will result in more consistent care, more equitable access to services irrespective of postcode, and a more sustainable workforce and services. The new organisation will operate locally to ensure services can best meet the needs of different new Trust will be comprised of all the services currently provided by Solent NHS Trust and Southern Health NHS Foundation Trust, the community, mental health and learning disability services provided by Isle of Wight NHS Trust and child and adolescent mental health services delivered in parts of Hampshire by Sussex Partnership NHS Foundation Trust.Colleagues will transfer to the new organisation under Transfer of Undertakings (Protection of Employment) -- known as TUPE on 1st July 2024. TUPE is a legal process to ensure you transfer out of one organisation and into another, maintaining the terms and conditions of your employment.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

Good General Education. GCSE English or equivalent. ECDL or equivalent.

Desirable

RSA II typing or equivalent. Good Knowledge of SystmOne. NVQ2 or equivalent experience.

Experience

Essential

Working to strict deadlines. Operational Support. Must be able to work without direct supervision and under pressure.

Desirable

Knowledge of hospital/clinic procedures and systems.

Additional Criteria

Desirable

Typing/Audio typing 45wpm.

  • Business and Facilities Administrator

    2 days ago

    Portsmouth, United Kingdom Critical Maritime Systems & Support Limited Full time

    Job description Are you a Business and Facilities Administrator keen to start your next role? CMS2, a specialist equipment manufacturer supplying maritime atmosphere control systems and life of system support services is looking for a part time (5 days a week - hours to be agreed upon) maternity cover to actively support the business by providing a...

  • Business Support Administrator

    7 days ago

    Portsmouth, United Kingdom Motiv8 South Ltd Full time

    **BUSINESS SUPPORT ADMINISTRATOR** **JOB TITLE**: Business Support Administrator **RESPONSIBLE TO**: Resources Manager **RESPONSIBLE FOR**: To provide effective and efficient administrative support within the Motiv8 Head Office site. The post holder will support a variety of business functions for both the Resources and Operational teams. The post holder...

  • Business Support Team Administrator

    3 weeks ago

    Portsmouth, United Kingdom Solent NHS Trust Full time

    Job summary We are looking for an enthusiastic, flexible, and self-motivated person to join our friendly Business Support Team based at Falcon House in Portsmouth. The successful candidate must possess excellent verbal and written communication skills together with IT skills with the ability to work to tight deadlines. You will need to be a...

  • Business Administrator

    4 weeks ago

    Portsmouth, United Kingdom HIVE Portsmouth Full time

    **About us** HIVE Portsmouth works with people and organisations to improve the health and well being of people in Portsmouth. Key partners include health and care statutory organisations within the city and the hundreds of voluntary, community and social enterprise groups (VCSE) who play a pivotal role in supporting local people. We actively support and...

  • Business Support Assistant Apprentice

    4 weeks ago

    Portsmouth, United Kingdom PETA Ltd. Full time

    All Locations- Portsmouth- All Departments- Business Apprenticeship- Advertising Salary- £12,147.20 - £21,713.12 / Mon - Thu 08.30 - 17.00; Fri 08.30 - 16.00 / 36.5 hours- Vacancy Type- Contract- Do you enjoy working within a team and are eager to learn? Do you have good attention to details and can communicate well with others? If so, keep reading to find...

  • Business Support Assistant Apprentice

    4 weeks ago

    Portsmouth, United Kingdom Peta Ltd Full time

    **About The Role**: Do you enjoy working within a team and are eager to learn? Do you have good attention to details and can communicate well with others? If so, keep reading to find out more about the Apprentice Business Support Assistant. PETA Ltd are working alongside AJ Wheeler to recruit and train an Apprentice Business Support Assistant to support...

  • Business Support Coordinator

    4 weeks ago

    Portsmouth, United Kingdom Mitie Full time

    **Job Overview** Provide dedicated administrative support to a Mitie team to ensure effective and efficient operation as directed by your line manager. The role will encompass the delivery of wide variety of tasks, with a focus of this role being the deliverance of excellent administrative service. **Main Duties** Efficient clerical and administrative...

  • Business Administration Receptionist

    7 days ago

    Portsmouth, United Kingdom The E C Roberts Centre Full time

    Job Advert Are you passionate about delivering top-notch customer service with a flair for working with numbers? Any family can fall on hard times and find it difficult to make ends meet. For the last 30 years our amazing team of talented professionals have helped vulnerable families in challenging circumstances to feel less alone. Our team promotes the...

  • Housing Officer

    4 weeks ago

    Portsmouth, United Kingdom Reed Business Support Full time

    **Role: Housing Officer** **Duration: Temporary, 3-6 months** **Hours: Full Time / Monday to Friday (_potential for some weekend work throughout the year_)** **Location: Central Portsmouth (no hybrid working)** **Hourly Rate: £11-12 per hour** **Job Specification** - Respond appropriately to issues and complaints. - Updating...

  • Franchise Support Administrator

    7 days ago

    Portsmouth, United Kingdom Southern Coop Full time

    Do you want to be part of a community and grow a career? At Southern Co-op we work hard because we want to do well and the more successful we are the more we can give back to our members and communities - that’s the beauty of a co-operative. We have an exciting opportunity for a Franchise Support Administrator to join our team. In this role you will be...

  • Administration Assistant

    7 days ago

    Portsmouth, United Kingdom Huntress Full time

    £12.11- £12.79 A fast-paced, vibrant, office where no two days the same. Your role will give you exposure to a wide range of tasks including, office support, administration and customer service Some of the exciting things you'll be involved in - Maintaining the integrity of the data held on our systems - Being the first point of contact for in-bound...

  • Administrator

    4 weeks ago

    Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Administrator **Salary**: £22000 per annum pro rata Hours of work : Monday to Friday 8.00am to 4.30pm Location: Portsmouth Dynamite recruitment is currently working in partnership with a well-established business who has offices based in Portsmouth. Due to the growth of the business, our client is looking to recruit an administrator to join their team. As...

  • Administrator

    4 weeks ago

    Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Administrator **Salary**: £22000 per annum pro rata Hours of work : Monday to Friday 8.30am to 5.30pm Location: Portsmouth Dynamite recruitment is currently working in partnership with a well-established business who has offices based in Portsmouth. Due to the growth of the business, our client is looking to recruit an administrator to join their team. As...

  • Exam Invigilator

    4 weeks ago

    Portsmouth, United Kingdom Reed Business Support Full time

    **Role: Exam Invigilator** **Location: Portsmouth (PO3)** **Hourly Rate: £11 per hour** - The job will involve setting up the exam hall. - Handing out exam papers. - Recording attendance of students taking exams. - Controlling the exam test environment. - Ensuring all exam guidelines are adhered to. - Collecting the exam papers in at the end of the exam...

  • Administrator

    4 weeks ago

    Portsmouth, United Kingdom X2recruit Full time

    X2 Recruit are looking for an Administrator for our Client in Portsmouth. Part time post 18.5 hour. Working pattern can be discussed at interview however, Monday is one of the days required to work. You will provide high quality administrative support within the Service Quality Team. The role plays a vital part in the administration and smooth-running of...

  • Administrator

    2 weeks ago

    Portsmouth, United Kingdom FPR Group Full time

    Job Title: AdministratorLocation: PortsmouthPosition Type: Temporary, Full-timeDuration: May 20th - June 14th, with possibility of extension or permanent placementHours: 8:30am - 5:00pm, Monday to Friday Role Overview:As an Administrative Assistant, you will play a vital role in supporting administrative operations during a temporary period, primarily...

  • Administrator

    1 week ago

    Portsmouth, Portsmouth, United Kingdom FPR Group Full time

    Job Title: AdministratorLocation: PortsmouthPosition Type: Temporary, Full-timeDuration: May 20th - June 14th, with possibility of extension or permanent placementHours: 8:30am - 5:00pm, Monday to Friday Role Overview:As an Administrative Assistant, you will play a vital role in supporting administrative operations during a temporary period, primarily...

  • HR Administrator

    3 weeks ago

    Portsmouth, Portsmouth, United Kingdom Line Up Aviation Full time

    Our client has an opportunity for a HR Administrator/Executive Assistant to join them on a contract basis to April 2025. You will be supporting the UK HR team in their day-to-day activities, working closely with HR Management, Business Partners (HRBPs) and Talent Acquisition Partners. You will also provide the Head of HR with proactive management and...

  • Business Admin Apprentice

    7 days ago

    Portsmouth, United Kingdom High Ridge Training Group Full time

    High Ridge Training Group are looking for an enthusiastic, motivated Business Admin Apprentice to join our Head Office team remotely, while working towards gaining a Level 3 in Business Administration. High Ridge Training Group consists of specialist training providers who combine and share best practice, management and admin/operational resources to...

  • HR Administrator

    2 weeks ago

    Portsmouth, United Kingdom Click Digital Remote Work Freelance Full time

    We are recruiting for a HR Administrator for a leading Defence & Space organisation based in Portsmouth, this is a Hybrid role with 3 days a week onsite, 2 days WFH. Overview of the role: You will support the UK HR team in their day-to-day activities, working closely with HR Management, Business Partners (HRBPs) and Talent Acquisition Partners. You will also...