Multi-Site Practice Manager

1 month ago

Saint Helens, United Kingdom Modality Partnership Full time

Job summary

Modality PartnershipSt Helen's Divisionhas a full-timefor a Multi-site postholderwill be a high performing multi-functional manager, working across Modality St Helen'sDivision and across the Partnership providing strategic and operationalmanagement as part of the Senior Leadership Team. We are seeking dedicated postholdersto join our team and who can display our CARE values: Commitment, Accountability,Respect and Excellence.

This job issuitable for individuals who are career driven and have a passion for working inan agile manner, implementing solutions, delivering key organisational prioritiesand who are committed to make real changes to the health care services providedwithin Primary Care to improve patient care.

As an employee withus you can benefit from:

Enrolmentto the NHS pension scheme

Annualleave minimum 27 days, plus 8 days bank holiday pro rata

Employeediscounts and benefits scheme

Employeeassistance programme (EAP)

Educationand career pathways

EnhancedFamily friendly policies

Flexibleworking

Wellbeingsupport and initiative

If you are interested inlearning more, please read on

Main duties of the job

The role is an all-rounded,hands-on management and operational role; the postholder will need to confidentlyevidence and utilise key skills such as effective communication, stakeholdermanagement, operations management, and the ability to manage and prioritise theimplementation of projects across the Division and the wider organisation. Thepostholder will work in collaboration with local divisions (includingDivisional Boards) and the National Modality Business Support Team to deliver innovativeways of working to meet the strategic aims of the organisation.

About us

We are one ofthe largest GP super-partnerships in the UK, serving over 450,000 patients andwith a workforce of 1500+. We are unique,we are always looking at ways to improve our delivery of services through theimplementation of new and innovative solutions that we can scale across theorganisation. Your job is to work directly with key stakeholders to help us toharmonise ways of working and improve working practices to improve patient andstaff satisfaction. Most management roles focus on personnel management /project management. This is a role that will equip you with a portfolio ofleadership and operational skills to make sustainable changes within PrimaryCare.

All employeesare welcomed to enrol in our employee benefits scheme and NHS pension scheme. Weare committed to developing our people through education and career pathwaysand who align to our organisational values of CARE.

ModalityPartnership is an Equal Opportunities Employer and is committed to ensuringequal employment opportunities for all our potential applicants in line withthe Equality Act, 2010.

Job description

Job responsibilities

Please refer tothe supporting documents section to retrieve the JD detailing the coreresponsibilities of this role.

You will lovethis job if you have a passion for thinking outside the box, are analytical andinnovative and are driven to find and implement solutions to improve the day today working environment. You will learn more because you will improve the waywe work from the ground up whist working closely with leadership teams toinfluence service improvement.

If you feelthis is the ideal career advancing opportunity for you and you want to rise tothe challenge of this opportunity, we welcome an application for you to joinour growing team of likeminded people.

Please note: Modality Partnership reserves the right to closethis vacancy at any point during the recruitment stage.

Pre-employment

Vaccinations

As part of recruitment to the Modality Partnership, we willbe checking the vaccination status of all new starters so that we can manageindividual and environmental risks. We will offer support to those who may beundecided about vaccinations. Some vaccinations for certain roles aremandatory, and you will be asked to provide evidence of this where there is amandatory requirement.

Right to work checks

All applicants invited for interview will need to prove theirright to work in the UK at the interview stage.

References

References must be secured prior to beginning employment, onemust be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification

Skills

Essential

Skilled in MS applications including Outlook, Excel and Word and other related software packages. Ability to lead, motivate and inspire colleagues at all levels. Excellent written and verbal communication skills. Excellent team working and customer service skills. Able to deal with difficult situations and challenging behaviour. Able to de-escalate conflict. Logical and systematic in work processes. Ability to design and deliver training. Ability to work well under pressure and to tight timescales. Ability to problem solve innovatively and creatively, thinking outside the box to identify solutions and improvements.

Knowledge

Essential

NVQ4/5 or above, or equivalent experience as a manager or Senior Supervisor within a GP surgery. Understanding of how the role relates to the wider healthcare system. Proficient in key MS applications such as Word, Excel, Outlook and PowerPoint. Proficient in the use of clinical IT systems. Knowledge of, and experience in staff performance management, recruitment, sickness absence management and implementation of key managerial policies/HR procedures in relation to staff. Knowledge of CQC and governance framework as they apply to services delivered in Practices. Knowledge of Health and Safety requirements as they apply to services delivered in Practices.

Personal Qualities

Essential

Aware of the importance of innovation in healthcare. Demonstrates effective communication both written and verbally. Excellent team working and customer service skills.

Experience

Essential

Minimum 5 years experience in Primary Care (or ability to demonstrate transferable skills). Minimum 2 years experience line management experience (preferably in Primary Care) Experience of facilities management. Experience of tenancy liaison. Experience of using SystmOne or Emis.

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