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Transformation Project Manager

3 months ago

Hatfield, United Kingdom Ocado Retail Ltd Full time
Vacancy NameTransformation Project ManagerVacancy NoVN636Job TypePermanentLocationHatfieldJob Details

We’re Ocado Retail. We’re the people powering Ocado.com , the world’s largest online grocer, and Zoom by Ocado , our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value, and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious , Bring our best selves, and Challenge what's possible .

We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of tomorrow, today

We are looking for an exceptional candidate to join the Transformation team at Ocado Retail. The Transformation Project Manager will be at the heart of landing our strategic priorities, and is a key hire as we enter an exciting phase of industry-leading growth.

About the Role:

The Transformation Project Manager will have end-to-end responsibility on a number of high-profile high-impact projects and will involve; research, analysis and commercial modelling, project design and ultimately managing projects to achieve their business benefits.

A Transformation Project Manager will be able to manage projects autonomously, reporting to the Transformation Programmes Lead. The role may involve managing multiple projects, or multiple workstreams, at the same time. This means a successful Transformation Project Manager will have an agile and flexible approach, and the ability to prioritise whilst working on different projects concurrently.

As a key member of the team, the Project Manager will be expected to provide line management, coaching and mentoring for more junior members of the team, as well as championing the Ocado Way for Managing Projects throughout the wider business.

About the Team

We are at an exciting moment in the development of the Ocado Retail business with a broad base of fundamental business change programmes underway which will step change the capabilities within the business. The Transformation team and delivery of effective change are fundamental to this.

The Transformation team is responsible for planning, sequencing and executing a portfolio of exciting transformation projects across the business. The projects range from operational improvements to critical and strategic cross-functional programmes. The team needs to ensure the organisation is prepared for the upcoming changes and manage the end to end lifecycle of transformation to ensure business benefits are fully realised and changes are successfully embedded.

Key Responsibilities

Ownership of transformation projects or work streams within large scale transformation programmes Responsible for all dimensions of the project: concept, structure, delivery, governance, reporting, risk & issues, financial/budget management, resourcing and communication Partner with Insights & subject matter experts to solve complex business problems associated to projects Partner with Finance to create robust business cases for transformation projects and lead post-project reviews, including commercial modelling Be responsible for reporting progress in a variety of senior leadership forums and producing the relevant documentation Working with stakeholders, both internal and external, to ensure all teams are working towards the same goal and that strong and lasting professional relationships are built Act as a mentor to more junior colleagues in the Transformation team Encouraging best practice and consistent working across the wider business, being a champion of the Ocado Way for Managing Projects Owning the value delivery of each project and more broadly ensuring Transformations projects are contributing to the headline Ocado Retail strategy

Person Specification

Must Have

Demonstrates Ocado Retail’s values Customer-centric mindset: understands “the why”, not just “the what” Ability to build strong working relationships quickly (inc. with specialist / technical colleagues and senior leaders) Bias towards structure & organisation, but recognises when more flexibility is required Capability to ask the right questions of complex data, and use it to make real-life business/operational/customer decisions Experience task-managing others towards achieving defined goals (whether directly via line management, or indirectly through project/action plans) Proven track record of managing multiple stakeholders, working collaboratively across a number of functions and communicating to senior executives Enjoys learning new subject matters & comfortable stepping into projects outside existing domain knowledge Ability to seek & incorporate diverse viewpoints into decision making, and bring others on the journey towards making decisions

Very helpful to have, but not essential if you tick the above boxes

Experience in project management at every stage of the project lifecycle Experience in an online retail environment) Experience line managing, coaching and developing direct reports Theoretical understanding of project management methods and tools/project management qualifications (e.g., APM PMQ)

Competencies

Planning & Organisation – Able to multitask, prioritise, create clear and realistic plans with strong attention to detail Leadership & People Management - Able to set a clear direction and develop team members to achieve personal growth Results-oriented - Proactive with a focus on the delivery of successful project and programmes Data & Commercially driven - Bases decisions on solid rationale supported by data and insights and can explain the decision in a logical and structured way to a wide range of stakeholders Finance literacy - Understands and can manipulate the drivers underlying a project's payback (capex, benefits case, etc) Team working - Able to work cooperatively with a wide range of departments and specialists, tailoring the approach to effectively influence colleagues with other business priorities Consensus building - bringing a group with different viewpoints to a shared understanding of what is required Communication – able to clearly communicate across the organisation and to our partners, recognising individual styles and adapting accordingly. Ensuring stakeholders are well informed.

What We Offer You
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.

These benefits can also be customised so you can pick and choose to best suit your lifestyle.

Core Rewards

Annual bonus scheme - maximum opportunity dependent on the role 26 Days Annual Leave plus bank holidays Up to 7% matched pension contributions (e.g. 7% from you, 7% from us) 50% income protection 4x salary life insurance 15% Ocado.com discount 20% Marks and Spencer discount Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)

Health & Wellbeing

Private Medical Insurance Critical Illness DigiCare+ Healthcare Cashplan Health Assessment Dental Insurance Eyecare Vouchers Digital GP Mental Health

Flexible Benefits

Tax-efficient electric vehicle leasing scheme Access to a retail discount platform, providing discounts and cashback

On-site at Apollo

Free onsite parking and free shuttle service from Hatfield station Regular socials, including Town Halls and Mixers & our ORL Summer Party ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor. As part of our inclusive nature, help make change within the business and join any of our Networks


Travel to Apollo

We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office

Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE

Train : Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.

A little bit more about us

Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.

Equal Opportunity Employer

Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

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