IT Project Manager

4 weeks ago


Hatfield, Hertfordshire, United Kingdom Ocado Retail Ltd Full time

About the Role

This is an exciting opportunity to join an IT Team within a fast-growing business embarking on Transformational IT change over the next 24 months.

The ORL IT Team is a small but agile team delivering new systems, keeping the lights on, and supporting colleagues with their daily tech needs. This role sits within the Programme Management function in IT, working on various projects from large cross-functional initiatives to smaller pieces of work such as integrations and enhancements.

You will be part of a team of other Project Managers, Programme Managers, Business Analysts, and Architects who collectively work together to ensure the successful delivery of our pipeline of work.

Key Responsibilities

  • Lead and manage the day-to-day execution of assigned projects and work packages.
  • Produce comprehensive project documentation, reports, and updates to be shared with key business stakeholders and third-party suppliers.
  • Coordinate and manage internal project resources and external third parties/vendors, ensuring a good working relationship is developed.
  • Assist Business Leads & Sponsors in the definition of Project Business Cases, including objectives, visions, benefits, and more.
  • Ensure business requirements are fully understood, working with project stakeholders and business analysts where necessary.
  • Manage changes to the project scope, project schedule, and project budget using appropriate governance controls.
  • Perform active RAIDD management across assigned projects to minimize the impact of risks, issues, and dependencies.
  • Work with IT Architects to ensure project designs are in place, signed off, and follow the architectural principles in place.
  • Track project performance, specifically to analyze the successful completion of short and long-term goals.
  • Run key project meetings, including Project Boards & Steering Meetings, to ensure updates and steer are given when needed.
  • Ensure business change management strategies are produced for the successful launch of new systems and changes into the business.
  • Provide detailed service handovers to the IT Service Team with agreed processes and acceptance into business as usual. Include any line management responsibility.

About You

We are looking for a highly motivated IT Project Manager to oversee the planning, execution, and delivery of a wide range of IT projects, including key initiatives for the department.

The successful candidate should be able to manage both data-related and IT projects using agile and waterfall delivery methodologies depending on the project type.

A key part of the role is building strong relationships at every level across business stakeholders, third-party suppliers, and internal teams, ensuring confidence and trust in how their projects are being delivered.

The role has overall responsibility for delivering assigned projects following the IT Delivery Framework. They lead and are accountable for every stage of the project, from Initial Project Request, through to Design, Delivery, Go-Live & Closure.

As an experienced Project Manager, they are expected to provide coaching and mentoring to junior members of the IT Project Community.

What's in it for You

By joining Ocado Retail, you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail.

If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal.

Here's a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.


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