Retail Store Manager

4 weeks ago

London, United Kingdom The Works Full time
Retail StoreManager

WimbledonStore

Why TheWorks

We dont just sellproducts.
We inspire reading learning creativity andplay.

TheWorks. It literally means everything. And whateveryour story or background were all about unlocking imagination andmaking creativity accessible to everyone. Whether youre engagingwith customers on the frontline or supporting our colleagues behindthe scenes your impact can be profound andfarreaching.

This is more than toys and booksand art supplies. This is about inspiring people to read learncreate and play. So with the right passion it allstarts with you.

Becomea Retail Store Manager

As a Retail Store Manageryoull be the captain of the shop floor leading your team withenergy and enthusiasm. Commercial success will be your mission butyoull do it with a twist of creativity and a sprinkle of magic.Youll create unforgettable moments for our customers leaving themwith smiles on their faces and inspired to craft memories theyllcherish with our products

Throughrecruiting and nurturing your very own diverse team of Avengersyoull support your team by helping them to grow and achieve theirpotential. But dont forget to have fun along the way its in our DNAafter all We believe that a high performing team is a happy andengaged team.

Youll spend a lot of time on theshop floor working alongside your team driving commerciality andsetting the pace. Youll showcase an inspirational customerexperience by creating moments that matter with our customers.

YourMission
  • Delight and inspire everycustomer by leading a team that offers an exceptional retailexperience. With brilliant product knowledge and a touch of magicyoull wow our customers with additional products andservices.
  • Create a store experience thats funfriendly accessible and inclusive. Youll recruit team members whoare full of potential embodying our values and behaviours to builda dreamteam of retailsuperheroes.
  • Collaboration is key Join forceswith fellow Retail Store Managers Area and Regional teams to sharebest practices and encourage continuous growth across the teams wewin together.
  • Drive retail commerciality like aboss Striving for fantastic sales and high performance across allKPIs.
  • Its not all about numbers. Your storewill shine with excellent standards and impeccable merchandising.From cleanliness to pricing youll make sure everything ispictureperfect.
  • As a Retail Store Manager youllbe on the front lines shouldertoshoulder with your team creating anenvironment thats always ready to welcome customers with openarms.
  • A master of promotional change: Youll bethe magician behind transforming our space to align with the Matrix(no not the movie) and the hottest seasonaltrends.
  • Youll be a merchandising mastereffortlessly placing products in both planogrammed andnonplanogrammed spaces. Youll soon be looking at a high SKU countlike your best game ofTetris
Skills /Behaviours That Will Set YouApart
  • Genuine andAuthentic: Your positivity creativity and passionfor our brand and products shine through. Talking to people is yoursuperpower and customers cant resist your helpfulrecommendations
  • ResilientChampion: You can handle the fastpaced retailenvironment like a boss juggling busy days heavy deliveries andcustomers with ease. Youre the ultimate multitaskinghero
  • Stock ManagementGuru: You tackle the challenge of sorting pricingand merchandising deliveries like a pro Embrace the boxes; theyvegot nothing on you
Beinga Great Leader

Asa great leader with wonderful people skills youll create anenvironment thats more inclusive than just coworkers its a team.

  • Inspire and motivate yourteam in line with our employer brand values behaviours andpurpose.
  • Lead your team to reach theirpotential and steer your store to break records and get in thespotlight.
  • Work collaboratively with supportdepartments and peers.
  • If somethings not quiteright speak up so we can work together to get it right or make itbetter Nobody is too proud for constructive feedback so we all wintogether
  • But lets not forget about the mostimportant part your teams wellbeing and aspirations. Youll be theirbiggest supporter cheering them on. Youll have amazing everydayconversations with your team discussing everything from performanceto career aspirations and helping them getthere
Our PERKS really areThe Works
  • 25% Colleague Discount Plus exclusive DoubleDiscount days
  • MyWorks Access exclusive onlinediscounts across hundreds of retailers holidays utilities dealstech and more
  • Holiday 33 days including bankholidays
  • Wagestream Claim early access to 50% of your wagesas you earn them for when lifehappens
  • CanDoAcademy Grow your skills and career with instantaccess to further training and development in areas that interestyou.
  • Share SchemeUnleash your inner Monopoly mogul and own a piece of TheWorks
  • 24/7 support for you andyour family Through our partnership with the RetailTrust who provide an Employee Assistance Programme and so muchmore
  • Healthcare CashPlan To support your everyday healthcarecosts.
  • And loadsmore Long service awards pension life assuranceCycle to Work scheme and optional charitygiving.
OurPurpose

To inspire reading learning creativityand play making lives more fulfilled.

OurValues

We are Crafty We are Caring We areCando

WeListen. We Care

Each year we run ananonymous colleague engagement survey. This is so important for usto hear your feedback and suggestions. We want to know whats goinggreat and what needs a couple of tweaks to help make The Works thebest place youve ever worked Youll have opportunity to help giveus that direction.

PromotingDiversity Inclusion and Applying ReasonableAdjustments.

At The Works we are proud to havean inclusive culture where everyone truly feels able to bethemselves. Our roles are open to all including underrepresentedgroups such as ethnic minorities people with disabilities carers& members of the LGBTQ community (including those whoidentify as lesbian gay bi trans nonbinary or use anotherterm).

We are open to discussionsaround working hours and flexible working. And where possible welltry to support this. If you need reasonableadjustments to apply for this role please contact andwell be happy to help

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