Learner Mentor
1 month ago
To provide guidance and support to learners throughout their learning journey, playing a crucial role in helping them achieve their learning goals, stay motivated, and overcome any obstacles they may face during their programme.
Key Responsibilities and Key Performance Indicators
- Working with curriculum delivery teams to provide support related information which will help ensure learners are on appropriate programmes of learning based on their individual learning need.
- Facilitating learning support interviews and initial assessment/Cognassist activities following referral by curriculum colleagues, identifying learning support needs and evaluating support requirements.
- Working with curriculum delivery teams to identify learners that may become or are ‘at risk’ of not achieving.
- Producing accurate records of learning support activities and ensuring appropriate individual learning support plans and strategies are generated, monitored, and updated in a timely manner.
- Providing learning support for learners on a 1:1 basis, in small groups and to individuals within large groups in classroom settings as required.
- Providing opportunities for learners to experience independent learning and encourage them where possible to become self-reliant.
- Providing ‘off-site’ support for learners participating in apprenticeships, work placements or bespoke programmes where required.
- Coordinating the referral process of exam adjustment assessments for case loaded ALS learners.
- Facilitating 12 weekly and annual reviews for learners with EHCPs in a timely manner.
- Timely Paperwork Submission Rate: the percentage of compliant documentation submitted within the designated timeframe.
- Audit Compliance Rate: the quality and accuracy of submitted records by measuring the percentage of records that meet the auditing standards.
- Learner Feedback Rating: the satisfaction level of learners based on the quality and standard of the support received.
- Timely Contact Rate: the percentage of learners contacted within 48 hours of referral.
- Learner Progress Rate: the progress made by learners in receipt of learning support.
Skills, Knowledge and ExpertiseQualifications and specific training
- Level 2/3 Learning Support or mentoring/coaching qualification (essential)
- GCSE grade A*-C (or equivalent) in English and Maths essential)
- Full driving licence (essential)
- L4 subject specific qualification (desirable)
- L3 teaching qualification (PTLLS, AET etc) (desirable)
- Previous experience in a mentoring, coaching, or counselling role, within adult education. (essential)
- Experience in working with adult learners from diverse backgrounds and supporting their individual needs. (essential)
- Experience in maintaining accurate records, completing administrative tasks, and managing confidential information. (essential)
- Familiarity with conducting assessments, monitoring learner progress, and providing constructive feedback. (essential)
- Experience of collaborating with other professionals, such as trainers, tutors, and support staff. (essential)
- Experience assessing and working with SPLD. (desirable)
- Previous experience of managing learners with challenging behaviours. (desirable)
- Strong knowledge of learner Safeguarding and Welfare requirements. (essential)
- Knowledge of various learning styles and strategies to support diverse learners. (essential)
- Familiarity with relevant policies and procedures related to learner support and safeguarding. (essential)
- Understanding of educational systems, learning theories, and principles of effective mentoring. (desirable)
- Excellent communication skills, both verbal and written, with the ability to adapt (essential) communication style to suit different individuals and situations. (essential)
- Strong interpersonal skills (essential)
- Active listening skills (essential)
- Effective problem-solving and critical thinking abilities (essential)
- Organisational and time management skills (essential)
- Empathy and patience to support learners through challenges and provide emotional support. (essential)
- Ability to motivate and inspire learners, fostering a positive learning environment. (essential)
Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods
We are proud to be a practitioner-led organisation that does well from doing good.
We are performance driven, with strong values, developed from within our organisation by our staff and stakeholders. We deliver Apprenticeships, Training, Employability Support and Youth and Justice Services with integrity, ownership and accountability.
We have strong roots in the local and wider communities that we serve; changing lives, inspiring individuals and their families to take responsibility for their path in life through person-centred, holistic support and learning and development.
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