Quality Support Officer
3 weeks ago
Job summary
An exciting opportunity has arisen for a Band 4 Quality Support Officer (QSO) to join the Family Nurse Partnership (FNP) Team to work within Wandsworth. The post is a part time role for hours per week.
The Family Nurse Partnership is an evidenced based home visiting programme for first time mothers. The programme is designed to support and improve the health, wellbeing and social outcomes of young mothers and their children.
This is a senior administrative, role which requires high standards of professional practice, excellent communication, interpersonal and organisational skills.
Main duties of the job
The post holder is required to have an NVQ Level 3 or Equivalent, Maths and English GCSE or equivalent GCSE level 9 - 4 , advanced keyboard skills, equivalent admin/clerical experience, report writing skills, pays attention to detail and good level of written and verbal communication skills with the ability to demonstrate fluency, clarity and effectiveness.
The post holder will be committed to principles and core model elements of the Family Nurse Partnership Programme.
The interview will be in the form of an assessment, includinga skills test. This will be followed by a panel interview.
About us
Just as we care about our patients' well-being, we care about yours
We can offer you:
A comprehensive induction into the community service followed by a local induction to introduce you to the role Car lease scheme(only available for Band 5 and up) Flexible working options Annual travel card loan Training, support and development in your careerTo have a full look at our benefits and what it's like working for us please go here:
Job description
Job responsibilities
Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.
Person Specification
Education/Qaulification
Essential
Maths and English GCSE level 9 - 4 or equivalent NVQ Level 3 or Equivalent Evidence of continuous professional development
Desirable
Minimum 3 years equivalent admin/clerical experience Some understanding of the Family Nurse Partnership programme Children's health or social care knowledge
Experience
Essential
Working in a busy office environment Proficient in using Microsoft Office tools - Word, Excel databases/systems, PowerPoint, Publisher, MS Teams, safe internet usage Proficient use of Outlook and scheduling appointments/co-ordination of multiple diaries Clinical data inputting Data analysis & the ability to create tables/graphs to illustrate data & present these in an professional manner-
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