Quality Assurance Specialist

2 weeks ago

London, Greater London, United Kingdom Quality Enterprises USA Full time
Quality & Controls Consultant

At Quality Enterprises USA, we are seeking a Quality & Controls Consultant to join our team. This is an excellent opportunity for someone with a passion for implementing and managing controls, data quality & analysis, and continually improving quality processes.

About the Role:

The Quality & Controls Consultant will be responsible for ensuring the Operational Team meets established Quality standards. This role will be integral to building and delivering a Quality Framework, implementing and managing controls, conducting data quality audits, analysing data to generate insight, developing and maintaining quality documentation, training and educating the teams on quality control procedures, and collaborating with cross-functional teams.

Key Responsibilities:

  • Implement and manage controls to ensure data quality and integrity.
  • Conduct data quality audits and analyses to identify areas for improvement.
  • Develop and maintain quality documentation, including training materials and operating procedures.
  • Collaborate with cross-functional teams to ensure alignment and effective communication.
  • Continually improve quality processes and procedures.

Requirements:

  • Prior knowledge of the Insurance industry and London Market knowledge/experience are both essential.
  • Previous experience within a Quality / Risk & Control environment, and/or Change.
  • Excellent ability to communicate effectively with stakeholders in order to present your findings / outputs clearly, as well as strong written communication to create and maintain a suite of training materials and operating procedures.
  • Skilled in problem solving, able to understand the analysis of complex information and its impacts.
  • Strong attention to detail to ensure that quality control processes are being followed, documentation is correct and up-to-date, and insights are accurate.

What We Offer:

  • Starting salary between £35,000 and £50,000 (depending on location, skills, experience, and qualifications).
  • Bonus opportunity - 8% (change depending on benefits) of annual salary.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
  • Brilliantly supportive policies including parental and carer's leave.
  • Flexible benefits to suit you, including sustainability options such as cycle to work.
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
  • We take your wellbeing seriously with lots of support and tools.

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