Patient Complaints Investigator

Imperial College Healthcare Trust is one of the largest NHS Trusts in the UK with a budget of £920m and a workforce of 9,500 staff delivering clinical services across five major sites in North West London. The Trust is co-constituent of the Imperial College Academic Health Science Centre (AHSC). It has a worldwide reputation for its clinical, research and...

Imperial College Healthcare Trust is one of the largest NHS Trusts in the UK with a budget of £920m and a workforce of 9,500 staff delivering clinical services across five major sites in North West London. The Trust is co-constituent of the Imperial College Academic Health Science Centre (AHSC). It has a worldwide reputation for its clinical, research and...

**Job title - **Complaints Investigator **Location -**London W5 5TL **Contract - **Temp Ongoing **Hours** - 35 Hours Hybrid role **The Role Summary** Our client is looking for a Complaints Investigator to be responsible for investigating and resolving all stages of complaints in a fair and impartial manner. **Your key duties within the role will...

**Job Description**: We have an exciting opportunity for two complaints investigators to join our new Complaints Investigation Team, which will ensure that all complaints are dealt with in a timely resident-focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

**Complaints Investigator** **Location: Ealing - Hybrid working** **Salary: £32,978-35,000** **Contract: 9-months FTC, Full time, 35 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide...

Job Introduction What you’ll do Notting Hill Genesis, one of London's largest housing associations, are seeking a Complaints Investigator to join our dynamic, new Complaints Service. The Complaints Investigator will play an essential role in investigating complaints fairly and impartially to improve the experience of all our residents.  How...

Job Introduction What you’ll do Notting Hill Genesis, one of London's largest housing associations, are seeking a Complaints Investigator to join our dynamic, new Complaints Service. The Complaints Investigator will play an essential role in investigating complaints fairly and impartially to improve the experience of all our residents.  How...

The Role The Risk and Compliance Oversight Division (R&CO) performs the second line of defence function in the FCA. R&CO helps the FCA identify, assess, and report risks that threaten the FCA's ability to deliver its statutory objectives. The Division is responsible for: - Defining and owning the FCA Risk Management Framework; - Providing ongoing guidance...

**Repairs Complaints Investigator** **Location: Ealing Office base - 3 days per week in the office** **Salary: £33,000-35,000** **Contract: Permanent, Full time, 37.5 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and...

What you'll do Notting Hill Genesis, one of London's largest housing associations, are seeking a Complaints Investigator to join our dynamic, new Complaints Service. The Complaints Investigator will play an essential role in investigating complaints fairly and impartially to improve the experience of all our residents. How you'll do it As Complaints...

What you'll do Notting Hill Genesis, one of London's largest housing associations, are seeking a Complaints Investigator to join our dynamic, new Complaints Service. The Complaints Investigator will play an essential role in investigating complaints fairly and impartially to improve the experience of all our residents. How you'll do it As Complaints...

Senior Complaint Investigator UK, England, United Kingdom | Hybrid Permanent | Full time Closing date: May 31, 2024

The Financial Ombudsman was created by parliament to resolve any financial problems which may have occurred between a business and a customer if they are unable to resolve themselves by providing unbiased answers on the situation. If they decide someone has been treated unfairly, they have the legal powers to resolve this. The Financial Ombudsman is an...

AmTrust is a global insurance provider offering risk-management solutions and business underwriting tailored to the unique needs of each client. AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1500 people in 14 countries. We are now looking for a Complaints Investigator to join our team on a 6 month fixed term...

I'm pleased to have partnered with a healthcare technology company that specialises in patient monitoring. Their unique platform allows them to provide continuous monitoring outside of clinical settings for early detection of health deteriorations. With an overall goal of improving patient outcomes, reducing hospital readmissions and enhancing efficiency of...

The post holder is accountable to the Deputy Director of Governance and Clinical Quality but reports to the PALS/Complaints Manger. The post holder will respond to compliments, concerns and complaints relating to services offered by Lewisham Healthcare NHS Trust. The post holder will ensure that all cases are managed in a sensitive and timely manner through...

I'm pleased to have partnered with a healthcare technology company that specialises in patient monitoring. Their unique platform allows them to provide continuous monitoring outside of clinical settings for early detection of health deteriorations. With an overall goal of improving patient outcomes, reducing hospital readmissions and enhancing...

**Investigator - Prisons and Probation Ombudsman - 75447** **£35,405 - £39,000** **London**: **Overview of role** Prisons and Probation Ombudsman (PPO) Investigators (HEO) An exciting opportunity has come up to join the PPO, as an investigator, leading case work into complaints and fatal incidents that come under the PPO’s remit. The PPO is an...

I'm pleased to have partnered with a healthcare technology company that specialises in patient monitoring. Their unique platform allows them to provide continuous monitoring outside of clinical settings for early detection of health deteriorations. With an overall goal of improving patient outcomes, reducing hospital readmissions and enhancing efficiency of...