Business Protection Advisor

1 week ago

Darwen, United Kingdom Ardonagh Advisory Full time

Business Protection Advisor - Hybrid in Darwen - ARD1030576

Our Protection Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and that’s driven by you.

Our people share a common mindset that sets us apart. Our Protection Advisors are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and insurer partners.

Being part of our team will mean ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will be joining an established, friendly and experienced team who will be able to provide support in order for you to succeed within your role.
 

Responsibilities:

This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

New Business Income through new client acquisition, primarily from converting leads provided by the Company but also from self-generated new business opportunities. Customer satisfaction, as measured by internal customer satisfaction surveys and Investors in Customers surveys (or equivalent external measures). Relationship Management with the Company’s lead generation and customer service teams, and account management personnel within insurers and other providers. Effectively negotiating premiums with the holding insurer and alternative insurers to obtain good value outcomes for customers in line with their requirements.

 
Essential Criteria:

Experience within the Financial Services market is essential, with Protection experience also essential. Experience in successfully converting potential customer enquiries essential. Experience in relationship building with Insurers/Providers, Clients and Account Managers. Experienced in using Microsoft Office Programs. Minimum of Cert CII or willingness to study towards qualification. Experience in Financial Services, Regulation and Ethics. A proven ability to negotiate successfully on behalf of customers to deliver targets. Effective verbal and written communication skills. Well organised and able to respond well under pressure and meeting deadlines. Working well as part of a team as well as being able to work for periods using own initiative. Copes well with change, internally within the business and externally within the market.

In return you will be welcomed and supported by Towergate Health and Protection, part of the Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays. Opportunity to progress your career across the entire Ardonagh family. Gain professional CII or ACII qualifications to enhance your knowledge and career prospects. Pension scheme for when you feel it’s time to retire. 24-hour support for you and your families physical and mental wellbeing. Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more. 1 days paid volunteering day to give back to our communities. Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community. The Spotlight Awards, where we shine a light on the brightest talent across our group.

We offer a competitive salary and bonus scheme, combined with a benefits package which can be personalised to suit your needs continuous training and development opportunities to progress your career with an ambitious and growing company.

  • Protection Advisor

    4 weeks ago

    Darwen, United Kingdom Ardonagh Advisory Full time

    Protection Advisor - Hybrid in Darwen - ARD1030576 Our Protection Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading...

  • Protection Advisor

    2 months ago

    Darwen, United Kingdom Ardonagh Advisory Full time

    Protection Advisor - Darwen - ARD1030576 Our Protection Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer...

  • Business Conduct Officer

    3 months ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    **Business Conduct Officer - Darwen - ARD902576** - (Option of Hybrid working, following successful completion of probation period)_ We are seeking a Business Conduct Officer to support our Business Conduct & Standards Manager in driving a culture of regulatory compliance and operational excellence. You will work with our Health & Protection Leadership and...

  • Business Conduct Officer

    3 months ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    **Business Conduct Officer - Hybrid in Darwen** - (Option of Hybrid working, following successful completion of probation period)_ We are seeking a Business Conduct Officer to support our Business Conduct & Standards Manager in driving a culture of regulatory compliance and operational excellence. You will work with our Health & Protection Leadership and...

  • Marketing Executive

    3 months ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    **Marketing Executive - Darwen - ARDBB836291** **Salary: £28,000 (Depending on Experience)** - **In this role you will be required to attend our Southampton office for Team Meetings once a month.**_ - **Office or on a hybrid basis (once probation is complete).**_ Do you have experience as a Marketing Executive? Are you looking for a varied role working...

  • Customer Service Team Leader

    3 months ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    **Customer Service Team Leader - Hybrid in Darwen** We’re excited to announce an opportunity for a talented Customer Service Team Leader to join our Darwen office, thanks to an internal promotion. Our office has convenient transport links and free onsite parking. This pivotal role, reporting to our Head of Client Services, offers the flexibility of hybrid...

  • Business Conduct Officer

    3 months ago

    Darwen, United Kingdom The Ardonagh Group Full time

    **Business Conduct Officer - Darwen, Southampton & Sheffield - ARD902576** - (Option of Hybrid working, following successful completion of probation period)_ We are seeking a Business Conduct Officer to support our Business Conduct & Standards Manager in driving a culture of regulatory compliance and operational excellence. You will work with our Health &...

  • Customer Service Advisor

    3 months ago

    Darwen, United Kingdom Energy Assets Full time

    Established in 2005, we’re a leading, nationwide, utilities infrastructure organisation providing multi-utility: 1. metering and data services 2. network construction and ownership solutions. Our end-to-end, ‘meter-to-main’, multi-utility propositions use groundbreaking technology, data analytics and dynamic processes. We partner with major energy...

  • Account Manager

    1 week ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    Account Manager - Hybrid in Darwen - ARD1027945Do you have the right skills and experience for this role Read on to find out, and make your application.Do you have current PMI experience and are looking for progression into a Sales role? Do you have the drive to learn with all the benefits that come from working with a company that support you to succeed?Our...

  • Account Manager

    3 weeks ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    Account Manager - Hybrid in Darwen - ARD1027945Do you have current PMI experience and are looking for progression into a Sales role? Do you have the drive to learn with all the benefits that come from working with a company that support you to succeed?Our Account Managers are a key part of our business, speaking to our customers and providing advice on new...

  • Account Manager

    1 month ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    Account Manager - Hybrid in Darwen - ARD1027945Do you have current PMI experience and are looking for progression into a Sales role? Do you have the drive to learn with all the benefits that come from working with a company that support you to succeed?Our Account Managers are a key part of our business, speaking to our customers and providing advice on new...

  • Account Manager

    3 weeks ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    Account Manager - Hybrid in Darwen - ARD1027945Do you have current PMI experience and are looking for progression into a Sales role? Do you have the drive to learn with all the benefits that come from working with a company that support you to succeed?Our Account Managers are a key part of our business, speaking to our customers and providing advice on new...

  • Account Manager

    3 weeks ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    Account Manager - Hybrid in Darwen - ARD1027945 Do you have current PMI experience and are looking for progression into a Sales role? Do you have the drive to learn with all the benefits that come from working with a company that support you to succeed? Our Account Managers are a key part of our business, speaking to our customers and providing advice on...

  • Account Manager

    3 weeks ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    Account Manager - Hybrid in Darwen - ARD1027945Do you have current PMI experience and are looking for progression into a Sales role? Do you have the drive to learn with all the benefits that come from working with a company that support you to succeed?Our Account Managers are a key part of our business, speaking to our customers and providing advice on new...

  • Retail Sales Advisor

    3 months ago

    Darwen, United Kingdom ARCO Limited Full time

    **About The Role**: Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow. You will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco...

  • Retail Sales Advisor

    3 months ago

    Darwen, United Kingdom Arco Full time

    **About The Role**: Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow. You will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco...

  • Customer Service Advisor

    5 days ago

    Darwen, United Kingdom Capita Full time

    The Customer Service Advisor will take incoming calls from TV Licensing customers with varied requests from setting up a new licence or advising us of a change of address to asking questions regarding our policies and regulations.You will responsible for accurately capturing data and entering it on to the relevant systems to ensure customer licence details...

  • Customer Service Advisor

    2 weeks ago

    Darwen, United Kingdom Capita Full time

    The Customer Service Advisor will take incoming calls from TV Licensing customers with varied requests from setting up a new licence or advising us of a change of address to asking questions regarding our policies and regulations.You will responsible for accurately capturing data and entering it on to the relevant systems to ensure customer licence details...

  • Client Services Team Leader

    2 months ago

    Darwen, United Kingdom Towergate Health & Protection Full time

    **Client Services Team Leader - Darwen - ARDGX844751** The role of the Client Services Team Leader is to manage and support a Client Services Team in providing exceptional servicing to a portfolio of clients. You will be the first point of contact for the team and will be expected to have the skills and knowledge to understand and resolve any issues that...

  • Customer Service Advisor

    3 weeks ago

    Darwen, United Kingdom Capita Full time

    The Customer Service Advisor will take incoming calls from TV Licensing customers with varied requests from setting up a new licence or advising us of a change of address to asking questions regarding our policies and regulations.You will responsible for accurately capturing data and entering it on to the relevant systems to ensure customer licence details...