Resident Liaison Officer

16 hours ago


West Midlands, United Kingdom HAYS Full time
Resident Liaison, Maintenance, Social Housing , West Midlands

Resident Liaison Officer 
Social Housing 
 Based in the West Midlands 
Temporary £14.00-£18.00   

We are working with a leading Social Housing Contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works within the Social Housing sector.   It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.  

Key responsibilities include:  
Working on planned maintenance projects 
Pre-entry visits and company inductions 
Collect tenancy agreement/approval forms 
Visiting tenants in their homes and advising them on when and what work is being carried out 
Act as the main point of contact and deal with any problems/queries that the tenant may have 
Contacting neighbourhood housing associations and establishing working relations with them
 Visiting properties that are being refurbished with potential tenants and advising them on completion dates 
Attending and chairing tenant forum meetings to advise tenants of works being carried out. You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.Full clean driving licence

The successful candidate would ideally have worked in Social Housing although experience in property, management, estate agency, letting would be suitable. 
What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4613231



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