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    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

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    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

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    3 months ago

    Nelson, United Kingdom Daisy Communications Full time

    Company Description Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there’s always an exciting...

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    3 days ago

    Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

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  • Provisioning Team Member

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job OverviewDaisy Corporate Services Trading Limited is seeking a highly motivated and organized individual to join our Provisioning Team as a Provisioning Team Member. As a key member of our team, you will be responsible for providing timely and competitive quotes for customer enquiries in relation to MAC (moves, adds and changes) requirements for...

Business Service and Provisioning Executive

4 months ago

Nelson, United Kingdom Daisy Communications Limited Full time
Responsibilities : Incoming Customer Service Call / ticket Handling within service level agreements. Complete account changes such as but not restricted to Account Holders Name, billing Address, Barring Roaming, Spend Caps, process New Connections and upgrades (EE, O2 & Voda) maintain and update network portals. Highlighting Non-Conformance. Customer Repair / Returns Management. Delivery Updates To awaiting Customers. Outsourced Partner Service Support.

Qualifications

Experience in B2B Customer Service. Ability to build strong relationships among managers, partners, and colleagues. Ability to multitask and prioritise between several tasks. Excellent communication skills. Mobile Dealer EE, O2 & Vodafone experience. Experience with mobile telecommunications an advantage.

Additional Information

We have been voted by Best Companies as the UK's Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023.

Here are some of the benefits that we offer…

25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days Holiday purchase scheme £500 referral scheme bonus Professional development to help you achieve your personal goals Eye care vouchers available and discounted Medicash membership Access to discounts and savings at more than 1,200 retailers An additional day off on your birthday or if you're getting married

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