Market Insight Analyst

4 weeks ago

Leicester, United Kingdom Centrica Full time

We are Centrica We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future .

Market Insight Analyst

Leicester / Windsor with FlexFirst hybrid working

We’re looking for a brilliant Market Insight Analyst to join our team of colleagues in British Gas Business, that together are setting the standard in energy supply. 

In the complicated world of energy, we strive to make energy simple, creating a straightforward and hassle-free experience for our customers.

Our philosophy is success comes when we’re in it together, trusting each other and having fun along the way. And because we’ve got big plans to help our homes and businesses get closer to net zero, we can’t stand still. We need to be always learning, ready to grow and move forward.

You will be responsible for constantly monitoring the business energy supply market and competitive landscape to identify impactful trends, threats and opportunities.

You will support various teams across BGB and contribute to growing product sales, renewals and ultimately market share within our target segments. You will be expected to be the expert on competitors, ensuring all findings are recorded, analysed, reported and are subsequently available to help drive decision making.

The Market & Competitor Insight Team provides the company with an outside view of the market and prides itself on objectivity and analytical rigour. Our outputs use a combination of written analysis accompanied by charting and analytics.

What you’ll be doing:

Proactively monitor developments in the business energy supply market and update the team’s market insight site on SharePoint several times a day and ensure relevant intelligence, news, data and content is shared with appropriate groups and individuals

Regularly update and analyse market data from a wide range of sources including energy industry and government stats and communicate insights in a timely and accessible manner

Prepare and deliver a weekly market and competitor update through the production of a concise but insightful, weekly report that is sent to subscribers of our services

Create intelligence reports, forward-looking insights and deep-dive analysis (both ad-hoc and regular) with actionable insight

Ensure a good understanding of competitors pricing strategies, maintain and process pricebook data weekly and track bespoke pricing

Create and maintain competitor profiles, battlecards and comparison tables, covering products/propositions, services, business models, financials, etc.

Develop and roll-out processes and tools that allow stakeholders to easily access intelligence and insight including market share, Gains & Losses and others

Support and contribute to the production of the quarterly energy market report for internal and external audiences

Develop a broad network of internal and external sources to capture data and insights

Managing and supporting Year in Industry intern(s) 

You’ll have a track record of:

Experience analysing and synthesising hard and soft data, identifying. implications and observing patterns, drawing conclusions, and explaining facts, data or information from a wide variety of resources

Strong attention to detail, analytical and problem-solving skills

Ability to manipulate large data sets and use analysis techniques to analyse data in Excel is essential, whilst knowledge of SQL and PowerBI would be desirable

Experienced in producing reports and presentations and delivering them to both peers and senior stakeholders

Proven ability to manage multiple activities and prioritise workload

Ability to influence others, demonstrating the ability to build relationships with senior stakeholders

Self-directed working approach: pro-active, flexible, resilient, motivated, and creative

Demonstratable experience of facilitating cross functional groups to achieve the desired outcome

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