Fraud Insight Analyst

2 weeks ago


Leicester, United Kingdom Harnham Full time

**FRAUD INSIGHT ANALYST**

**LEICESTER (flex/hybrid)**

**£40,000 + BENEFITS**

Interested in joining a leading household-name retailer and having an impact across protecting customers? Investigate potential fraudulent customer behaviour to save people from anything suspicious

**THE COMPANY**

This is a familiar partner of Harnham's, a household name known across the UK, providing fashion and home options for all the family. Having a strong high-street and online presence, they have a well-developed data and analytics function, using this to drivebusiness decisions and ensure the best for their customers.

**THE ROLE**

In this role, you will:

- Use SQL to investigate data, including that of customer behaviour, spending habits and trends to spot fraudulent activity or suspicious transactions
- Sharing insights with the wider team to understand these trends and how to forecast and predict fraud
- Tell stories with data to understand the customer journey and provide insights into what this looks like and what it means for the business
- Investigate the impact of the economy on the customers and how that translates into their buying habits

**YOUR SKILLS NEEDED**

You will need:

- Strong SQL skills for deep-diving into varied customer data sets, able to manipulate, extract and understand this
- Preferably experience with a data visualisation tool for assisting your data storytelling skills
- Strong communication skills for presenting insights to stakeholders, be they technical or non-technical
- Previous experience in an analyst role, able to hit the ground running in this position

**WHAT'S IN IT FOR YOU?**
- Wider benefits like bonus, pension, discounts etc.
- Flexible hybrid working - ideally once a week in the Leicester office, but potential for slightly more flexibility
- A chance to protect customers by preventing fraud and spotting it before it happens, as well as working with leading people in the industry

**HOW TO APPLY**

If you're interested, please share your CV with Alanah Chambers via the 'Apply' link on this page.



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