Business Support Executive

2 months ago


Longford, United Kingdom British Airways Full time
A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, with and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

What are we looking for?


The purpose of this role is to support the Business Unit with functions related to all areas of the directorate including office support functions with a core set of accountabilities. The role holds significant responsibilities in delivering Operational Maintenance departmental objectives and will be expected to work cohesively with internal areas of British Airways and external suppliers to achieve our goals.

The ideal candidate will be operationally-savvy, will look to continually improve standardised processes and systems, with the focus always being on service delivery and customer satisfaction. You’ll work alongside a small team of Team Administrators, leading by example and ensuring our business remains dynamic and flexible to meet any challenges.

You will need to meet the following requirements:

Ability to hold a full Airside Identity Pass (Essential) Holds a Full UK DVLA Category B Driving Licence for a manual vehicle with no more than 3 penalty points (Essential) Airside Driving Permit holder or ability to obtain this with the requirements above. Training can be provided (Essential) A responsible attitude towards safety and security in a demanding environment (Essential) Operationally focussed (Essential) Educated to degree level or similar (Desirable)

What’s in it for you?


You'll join a team that is passionate about the getting the best possible results for BA, making decisions that have a direct impact on our Heathrow Operation, continuously developing and having fun along the way.

Our Engineering roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive reward and benefits package plus. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us.

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Join British Airways in crafting an inclusive and innovative workplace where diversity is celebrated, and individuality is valued. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us on our journey to become a Better BA, connecting Britain with the world and the world with Britain.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.


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