Director of Talent Acquisition
4 weeks ago
Director of Talent Acquisition EMEA
DUTIES ANDRESPONSIBILITIES:
Lead a management team ofTalent Acquisitions leaders insupporting hiring needs of the EMEAcontact centers
Understand all critical businessinitiatives and goals for eachbusiness unit
Serve as a trustworthy advisor in relationships withkeyleaders across different levels within the company
Deliver talent acquisition solutions that positivelyimpact thesuccess of the business
Manage andsupport specialists to ensure an exceptionalcandidateexperience
Monitor and provide progressreporting on each goal andproject
Be theultimate point of contact for escalated complex TalentAcquisitionissues
Participate in task forces focused oncompanywide humanresources and people initiatives
Collaborate with corporate support teams such aslearningand development and operations in order to drivebusinesssuccess
REQUIREMENTS:
Provenexperience leading a large Talent Acquisition teamfocused onhighvolume multilingual recruiting preferably ina BPOsetting.
Experience managing recruiting effortsin key EMEA regionsincluding the UK Greece Poland Egypt SouthAfricaBulgaria and Rwanda
Proficiency of variousTalent Acquisition and human capitaldisciplines such as marketingtalent assessmentcompensation and employee relations
Familiarity with HR systems compensation strategiesandstatistical methods
Ability to positivelyinfluence leaders and team members withdifferingperspectives
Skilled at building trustedrelationships at Director levelmanagement and above
Metricsoriented approach to track performance anddriveimprovements
Understanding of specificrecruiting needs within the contactcenter industry
Ability to manage multiple complex projects simultaneouslyCertification in process improvement (white belt orabove)
along with a Bachelor’s/Master's degree in related field willbe considered as anadvantage
WHAT YOU CAN EXPECT:
Excellent remuneration package based on experienceskillsand performance
A dynamic and creativeteam with a positive and friendlyatmosphere
Commitment to supporting career growth andcareerdevelopment
An inclusive culture thatfosters community involvement Employee wellness and healthcarebenefits
Skills
Marketing,Progress Reporting, Scala, Recruiting, Employee Relations, Excel,Hiring
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