Assistant Cluster Manager

3 weeks ago


Workington, United Kingdom Cumberland Building Society Full time

We’re here to create a banking experience that’s kinder to people and planet. As a customer-owned organisation, we’re obsessive about doing the right thing and helping people achieve their goals.

Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities that work to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we’re here to make a difference to the lives of those we work for and work with.

If you are positive, ambitious, and driven by making a difference, you’ll fit right in.

About You:

This is an excellent opportunity that will allow successful applicants to take their first step on the leadership ladder. You’ll get comprehensive ‘on the job’ experience, distance learning and guidance from a sponsor manager throughout your development journey. We’ll give you all of the tools, coaching and support to succeed, but you’ll need to show us:

• A passion for delivering exceptional customer service

• Highly effective organisation skills and the ability to plan for self and with others

• A desire to learn how to lead, manage and motivate others

• A love of teamwork and team building

• Confidence in working to key performance objectives

This isn’t a Monday to Friday 9 to 5 role. However, as someone who understands great customer experiences, you wouldn’t expect it to be. Alternate Saturday working 8.45 – 12.15 would be required with lieu time given during the week.

The role will require frequent travel between different branch locations, therefore access to a vehicle and a full driving licence is essential.


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