Outbound Customer Service Advisor
4 weeks ago
Outbound Customer Service Advisor
You must have solid outbound sales and customer service experience.
Commission structure for this outbound team is £8 per site visit booked if hitting Level 5 QC. £6 per booking if hitting Level 4 QC. Commission is uncapped, paid with monthly salary and subject to usual deductions.
McCarthy Stone are a growing team, with lots of new streams of work, so variety and development within the role is possible.
Please note the company reserves the right to review, amend or retract the commission structure in line with business requirements.
What will I do in the role?
What do I need?
Previous outbound sales experience Strong customer service background A desire and genuine enthusiasm for delivering excellent customer service ensuring an empathetic approach Outstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customer Strong written and verbal communication skills Works well within a team Confident IT skills Flexibility, professionalism, drive, ambition, and willingness to learn Great attention to detail and highly organisedWorking Hours:
Full time – 40 hours per week
09:00-18:00 Monday to Friday, 09:00-18:00 alternate Saturdays
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