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Customer Service Advisor

4 months ago

LeighonSea, United Kingdom Coast Specialist Recruitment Full time

A fast growing insurance company based in Leigh-On-Sea are keen to appoint a Full Time Customer Service Advisor to join their expanding team

They have a newly refurbished office which provides a relaxed working environment with free parking and a number of staff benefits

**Duties will include**
- Building rapport with customers, get to know their needs and put their interests first.
- Aim to deal with customers’ queries or issues then and there.
- Sales of new policies
- Keeping updated on product knowledge

**The experience and skills you need**
- A solid background in customer service
- A driven mindset with strong customer service skills and a love for hitting targets
- Great verbal and written communication skills - you’re at ease building rapport, listening to customers and demonstrating empathy when needed
- Computer literate as you’ll be using a number of internal systems
- A team player committed to creating an excellent customer experience

**Working with us also includes**
- 20 days holiday per year + bank holidays
- An additional day for each year of service
- An additional day holiday for your birthday
- Free parking
- Company pension scheme

The role could suit an individual who would enjoy the benefits of working locally