Customer Service Advisor
3 weeks ago
We are now hiring Customer Service Advisors
Who We Are:
Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve.
Who You Are:
We are looking for local people who share our passion for customer service, accept only the best, and have the ‘can-do’ attitude that creates the positive atmosphere in our centres. As a person you’ll be engaging; always championing exemplary standards and service.
Fusion Lifestyle’s Customer Service Advisors operate as the first point of contact for our customers, presenting a positive and professional service. First impressions are important, and as a Customer Service Advisor you are responsible for providing a warm, positive and professional welcome to each customer, while delivering hygiene and safety activities. Customer Service Advisors also drive sales and customer retention, and get involved in selling our pre-packaged merchandise, and serving hot beverage refreshments to our customers.
What you will do:
As a Customer Service Advisor you’ll manage the customer database, proactively driving membership sales; and you’ll provide accurate information and assist customers in weighing up their options, selecting the right level of membership for them. You’ll also assist in the communication and promotion of the Centre’s services, and assist with lead generation. This is a results driven role, where your natural ability to influence and persuade will shine through.
To be successful as a Customer Service Advisor you’ll need flexible and effective verbal communication, numerical and written skills, as you’ll be swiftly and accurately processing transactions, and ensuring the reception area and entry to the Centre is managed effectively and efficiently. Preferably you’ll have experience of delivering first-class customer service, and achieving KPIs in a target-driven sales environment. You will also need a “can-do”, solutions-focused attitude; nothing is too much trouble for you
Some of the main tasks and responsibilities of this role will include (but are not limited to):
Responsible for offering a consistent and outstanding level of customer service Building rapport and trust with customers by engaging with them, and actively anticipating and subsequently meeting their needs Achieve KPIs and sales targets set by RCRM and central support Ensure the efficient and effective operation of the front-of-house area; monitoring and controlling entry to the centre Ensure all customer sales and bookings are managed correctly, assisting customers in their choices; whilst positively and proactively driving retention Assist in the development of programming through innovative ideas and initiating actions to meet the demands of the customers Manage complaints in a sensitive manner, promptly and politely in accordance with company guidelines, escalating where necessary to the relevant people Process and prepare food and drink orders, assisting with service when required Present and sell food and drink stock to customers in a friendly, efficient and timely manner, in line with established company and legislative standards. Fill and replenish food and drink displays, ensure all food and drink displays are presented, merchandised and priced in line with established standards Receive, store and rotate food and drink deliveries Conduct basic record keeping tasks, such as temperature checks and wastage recordsWhat We Can Do For You:
We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding.
If you are interested in starting or furthering your career in leisure, then we want to hear from you
Click on the link to apply.
**********************************************************
This job advertisement is not intended to serve as a full job description, and is therefore non-exhaustive. Upon securing an offer of employment, a copy of the job description will be made available to you. This may be amended from time to time, in-line with business requirements. You may also be required to carry out other duties as reasonably requested by the Company.
Applicants who gain a 'conditional' job offer will be required to undertake appropriate checks and referencing before commencing employment. If the role you have been offered requires you to work with children or vulnerable adults or in an environment that deems necessary, the hiring manager will inform you if a DBS is applicable. If a DBS is undertaken your offer of employment will be subject to a satisfactory DBS check.
In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Fusion Lifestyle recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.
-
Customer Service Advisor
2 days ago
Southend-on-Sea, United Kingdom Fusion Lifestyle Full timeWe are now hiring Casual Customer Service Advisors (0 hour contract) **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for customer service,...
-
Customer Service Advisor
2 days ago
Southend-on-Sea, United Kingdom Lifestyle Department Store Full timeWe're expanding the team! You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers...
-
Customer Service Advisor
2 weeks ago
Southend-on-Sea, United Kingdom Lifestyle Department Store Full timeYou will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers in a confident, friendly and...
-
Customer Service Advisor
1 week ago
Southend-on-Sea, United Kingdom Lifestyle Department Store Full timeWe're expanding the team! You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers...
-
Customer Service Advisor
4 weeks ago
Southend-on-Sea, United Kingdom Pertemps TM Full timeHousing Repairs Customer Services Advisor – Temp £18.52 per hour - West London / Hybrid London Local Authority is seeking an experienced Housing Repairs Customer Services Advisor to join their Repairs team at their Hammersmith offices. This is an ongoing temporary role to start ASAP and will pay £18.52 per day PAYE. This is a hybrid role and will involve...
-
Customer Service Advisor
2 weeks ago
Southend-on-Sea, United Kingdom Pertemps TM Full timeHousing Repairs Customer Services Advisor – Temp £18.52 per hour - West London / Hybrid London Local Authority is seeking an experienced Housing Repairs Customer Services Advisor to join their Repairs team at their Hammersmith offices. This is an ongoing temporary role to start ASAP and will pay £18.52 per day PAYE. This is a hybrid role and will involve...
-
Customer Service Advisor
2 weeks ago
Southend-on-Sea, United Kingdom ENS Recruitment Full timeWe are recruiting for Customer Service Advisors to work in a small team for a motor insurance organisation based in Southend on Sea, Essex. You must have a confident telephone manner and have customer service or contact centre experience, with fast and accurate data entry skills. Duties will include: - To liaise with repairers and motor engineer’s to...
-
Customer Service Advisor
2 weeks ago
Southend-on-Sea, United Kingdom Fusion Lifestyle Full timeCustomer Service Advisor - Southend-on-SeaWe are now hiring Customer Service Advisors Who We Are: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share our...
-
Customer Service Advisor
3 weeks ago
Southend-on-Sea, United Kingdom Fusion Lifestyle Full timeCustomer Service Advisor - Southend-on-SeaWe are now hiring Customer Service Advisors Who We Are: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share our...
-
Service Advisor
1 week ago
Southend-on-Sea, United Kingdom Jago Consultants Ltd Full timeWe are working with a Car Main Dealership near Southend who are actively looking for a Service Advisor to join their friendly team. Strong Customer Service background essentialService Advisor Duties include: Ensuring customers are aware of service and repair work required to their vehicles professionallyAdvise on estimated costs of repairs and work to be...
-
X3 Customer Service Advisors
4 weeks ago
Southend-on-Sea, Essex, United Kingdom Adecco Full timeJob Title: Customer Service Advisor Location: Harlow Salary: £22,318 plus performance bonus Hours: Monday-Friday, 8am-4pm & 10am-6pm Type: Full-Time, Permanent Benefits & Perks: Competitive salary Performance-based bonuses Development and growth opportunities Flexible working hours Fun and vibrant team culture Employee discounts and rewards...
-
Customer Advisor
2 days ago
Southend-on-Sea, United Kingdom B&Q Full time**About the role** **Customer Advisor - Building department** **Part time - 16 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...
-
Dr. Martens
3 weeks ago
Southend-on-Sea, United Kingdom Ventrica Full timeDr. Martens - Italian Customer Service Advisor This role is a fixed term contract until 31/03/2025. Introduction to our client: Dr. Martens As a Customer Service Advisor for our client Dr. Martens, you will be a part of a high performing team that is passionate about delivering exceptional customer service. Building rapport with customers as...
-
Dr. Martens
2 weeks ago
Southend-on-Sea, United Kingdom Ventrica Full timeDr. Martens - Italian Customer Service Advisor This role is a fixed term contract until 31/03/2025. Introduction to our client: Dr. Martens As a Customer Service Advisor for our client Dr. Martens, you will be a part of a high performing team that is passionate about delivering exceptional customer service. Building rapport with customers as...
-
Customer Service Advisor- Travel Money
2 weeks ago
Southend-on-Sea, United Kingdom Sainsburys Full time**Customer Service Advisor - Travel Money** - 230001GI) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Customer Service Advisor- Travel Money
2 weeks ago
Southend-on-Sea, United Kingdom Sainsburys Full time**Customer Service Advisor - Travel Money** - 230003P9) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Customer Service Advisor- Travel Money
2 weeks ago
Southend-on-Sea, United Kingdom Sainsburys Full time**Customer service advisor - Travel money** - 23000362) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Customer Service Advisor- Travel Money
2 weeks ago
Southend-on-Sea, United Kingdom Sainsburys Full time**Customer service advisor - Travel money** - 23000362) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Customer Service Advisor-travel Money
2 days ago
Southend-on-Sea, United Kingdom Sainsburys Full time**Customer Service Advisor-Travel Money** - 230001Q8) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Service Advisor
3 weeks ago
Southend-on-Sea, United Kingdom ENS Recruitment Full timePremium brand car dealership in the Southend on Sea area are recruiting for an experienced Service Advisor. As a Service Advisor you will be welcomed into a friendly team and have the opportunity to work with an exciting brand and enrolled on their aftersales academy. Experience in the automotive industry is essential.What you will be doing? * Meeting and...
